Detail-oriented professional with expertise in guest relations and event management. Proven ability to enhance customer satisfaction and ensure seamless operations in hospitality environments.
Overview
3
3
years of professional experience
Work History
On Site Manager
Long Barn Lodge
Long Barn, CA
04.2024 - Current
Greeted guests upon arrival and provided friendly assistance throughout their stay.
Managed reservations using hotel management software to ensure accurate bookings.
Assisted guests with check-in and check-out processes efficiently and courteously.
Managed banquet events, ensuring seamless service and guest satisfaction.
Managed front desk operations during overnight shifts.
Maintained accurate records of cash flow and deposits.
Managed laundry operations, ensuring efficient washing and folding processes.
Cleaned and sanitized guest rooms and public areas daily.
Crew Team Member
Hummus Republic
Livermore, CA
10.2022 - 04.2023
Prepared food items following standardized recipes and safety guidelines.
Maintained cleanliness and organization of food preparation areas consistently.
Collaborated with team members to ensure timely meal service during peak hours.
Followed health regulations to maintain food safety and quality standards.
Supported training of new employees in food preparation techniques and procedures.
Managed cash register operations, including opening and closing balances.