AJ Merchant
Stillwater,OK
Summary
I have maintained a 3.0 GPA over the course of my high school career. I am very resourceful and reliable and can usually find a way to do something that tends to be hard to do.
Offering strong interpersonal skills and genuine interest in customer service. Brings ability to quickly learn and adapt to processes and procedures necessary for role. Ready to use and develop communication and customer service skills in [Desired Position] role.
Offering solid foundation in customer service and communication, eager to learn and develop in fast-paced environment. Delivers strong problem-solving abilities and effective time management skills. Ready to use and develop customer service and communication skills in General Service Representative role.
Overview
1
1
Certification
Work History
Customer service
01.2020
- Worked food service jobs since I was 16 years old
- Have done Volunteer work for 4 years
- Helped with many highschool events
Server
Pub W
02.2025 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Highschool -
Edmond North
05.2025
High School Diploma -
Oklahoma State University
Stillwater, OK05-2029
Skills
- Communication
- Leadership
- Problem Solving
- Time management
- Customer service
- Writing
- Customer service and satisfaction
- Client relations and customer service
- Customer service and care
- Customer service expertise
Accomplishments
- Supervised team of 8 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Edmond North FCCLA 2024-Member
- Edmond North Orchestra 2022-2024
Certification
Edmond North BSU President October: 2022-2023
Languages
English
Full Professional
Timeline
Server
Pub W
02.2025 - 08.2025
Customer service
01.2020
Highschool -
Edmond North
High School Diploma -
Oklahoma State University
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