AJ SCOTT
173-15 VASWANI AVE ,NY
Summary
Proven problem-solver and team collaborator, I excelled at SKYLEASE CARGO by significantly reducing mail delivery errors and enhancing operational efficiency. My strong customer service ethos and effective communication skills led to establishing lasting relationships at DHL Express US, ensuring repeat business. Skilled in mail sorting and distribution, I consistently delivered high-quality service under tight deadlines.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mail Clerk
SKYLEASE CARGO
08.2022 - Current
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
- Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
- Processed and organized incoming mail for distribution to appropriate departments.
Courier
DHL Express US
07.2023 - 08.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Developed strong relationships with clients through dependable service that ensured repeat business.
Education
High School Diploma -
George Washington Carver
New York, NY09-2022
Skills
- Problem-solving skills
- Customer service
- Team collaboration
- Workplace safety
- Mail sorting
- Mail distribution
- Distribution services
- Document scanning
- Time management
- Problem-solving
- Teamwork and collaboration
- Teamwork
Certification
- Workplace Safety Certificate - Various Providers.
- Due to the nature of mail clerking and machine operation jobs, which often focus more on practical skills and less on formal credentials, employers might prioritize experience and specific skill sets over traditional certifications or licenses beyond what's required for legal compliance or basic operational efficiency.
- First Aid/CPR/AED Certification - American Red Cross.
Timeline
Courier
DHL Express US
07.2023 - 08.2024
Mail Clerk
SKYLEASE CARGO
08.2022 - Current
- Workplace Safety Certificate - Various Providers.
- Due to the nature of mail clerking and machine operation jobs, which often focus more on practical skills and less on formal credentials, employers might prioritize experience and specific skill sets over traditional certifications or licenses beyond what's required for legal compliance or basic operational efficiency.
- First Aid/CPR/AED Certification - American Red Cross.
High School Diploma -
George Washington Carver
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