Aja Attilio
Glendale,NY
Summary
Accomplished Medical Secretary with a proven track record at Hospital for Special Surgery Main Campus, adept in patient scheduling and maintaining professionalism. Leveraged strong communication skills to enhance patient experiences and office efficiency. Excelled in a fast-paced environment, demonstrating a commitment to confidentiality and office administration excellence.
Overview
8
8
years of professional experience
Work History
Medical Secretary
Hospital for Special Surgery
07.2021 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Verify insurance and obtain authorization for surgeries
- Ensured compliance with HIPAA regulations through proper handling of sensitive patient information within the office setting.
- Coordinated and scheduled surgical procedures, including organizing the schedule for each surgeon.
- Coordinating pre-op and post-op appointments
Lifeguard and Front Desk Associate
The Wright Fit
07.2018 - 07.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Server
The Cheesecake Factory Restaurant
10.2016 - 08.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor Of Science - Human Services
NYC College of Technology
06.2018
Skills
- Medical Terminology
- Patient Scheduling
- Strong Communication Skills
- Professionalism and Confidentiality
- Office Administration
Timeline
Medical Secretary
Hospital for Special Surgery
07.2021 - Current
Lifeguard and Front Desk Associate
The Wright Fit
07.2018 - 07.2021
Server
The Cheesecake Factory Restaurant
10.2016 - 08.2018
Bachelor Of Science - Human Services
NYC College of Technology