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Open to workDesired start date:
Work Type
Full TimePart TimeLocation Preference
RemoteHybridOn-SiteLocation: Chicago, IL
Open to relocation: No
Open To Work
Hi, I’m
AJA GRIFFIN
Chicago,IL
Work Preference
Summary
Retail professional with a track record of advancement from cashier to area supervisor. Expertise in customer service, team leadership, and operational management. Recognized for reliability and strong communication skills, fostering efficient and customer-centric environments.
Overview
5
years of professional experience
Work History
DDs Discounts
Area Supervisor
11.2023 - 06.2025
Job overview
- Supervised daily store operations, ensuring adherence to company policies and service standards.
- Trained, coached, and supported staff members to improve performance and retention.
- Managed employee schedules to meet operational needs while maintaining efficient coverage.
DDs Discounts
Cashier
03.2023 - 11.2023
Job overview
- Provided consistent, high-quality customer service in a fast-paced retail environment.
- Accurately processed cash, card, and digital transactions using POS systems.
- Maintained clean, organized checkout areas and supported loss-prevention efforts.
Amazon
Delivery Driver
11.2022 - 12.2022
Job overview
- Completed timely and accurate deliveries by selecting efficient routes.
- Operated delivery vehicles safely and performed routine inspections.
- Communicated with dispatch and customers to coordinate deliveries.
AMC River East
Crew Member
01.2022 - 08.2022
Job overview
- Delivered excellent customer service in a high-volume entertainment setting.
- Prepared food orders while following safety and sanitation guidelines.
- Collaborated with team members to maintain smooth daily operations.
The Children’s Place
Cashier/Retail Associate
03.2021 - 06.2021
Job overview
- Assisted customers with purchases, returns, and rewards programs.
- Operated POS systems and balanced cash drawers accurately.
- Restocked merchandise and maintained organized sales displays.
Walmart
Retail Sales Associate
07.2020 - 12.2020
Job overview
- Assisted customers with product selection and purchases.
- Maintained sales floor presentation through stocking and merchandising.
- Processed transactions and online orders using POS systems.
Education
National Louis UniversityChicago, IL
Bachelor of Arts from Criminology and Criminal Justice
05.2027
University Overview
Simeon Career AcademyChicago, IL
High school diploma
06.2019
University Overview
Skills
- Customer Service
- Team Leadership
- Scheduling
- Cash handling and POS
- Staff Training
- Conflict Resolution
- Time Management
- Policy Compliance
- Word
- Excel
- PowerPoint
Timeline
Area Supervisor
DDs Discounts
11.2023 - 06.2025
Cashier
DDs Discounts
03.2023 - 11.2023
Delivery Driver
Amazon
11.2022 - 12.2022
Crew Member
AMC River East
01.2022 - 08.2022
Cashier/Retail Associate
The Children’s Place
03.2021 - 06.2021
Retail Sales Associate
Walmart
07.2020 - 12.2020
National Louis University
Bachelor of Arts from Criminology and Criminal Justice
Simeon Career Academy
High school diploma