Aja Quaintance
Orange Park,FL
Summary
Dedicated Medical Assistant with proven expertise at Lifeline Screening, excelling in patient education and clinical documentation. Skilled in infection control protocols and fostering strong patient relationships, I enhance care quality and ensure compliance. My compassionate approach and attention to detail contribute to positive health outcomes and patient satisfaction.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Lifeline Screening
07.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Empowered patients through education on self-management techniques for chronic conditions.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Education
Medical Assisting Diploma - Medical Assisting
Concorde Career Institute
Jacksonville, FL06.2023
Diploma -
Jean Ribault Highschool
Jacksonville, FL05.2021
Skills
- Medical records management
- Patient education
- Clinical documentation
- Infection control protocols
- Laboratory testing
- Customer service
- Team collaboration
- Healthcare compliance
- Effective communication
- Time management
- Attention to detail
- Relationship building
- HIPAA compliance
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Direct patient care
- Patient-focused care
- Data entry
- Reliable team player
- Procedure assistance
- Compassionate
- CPR
- Specimens collection and processing
- Patient assessments
- Professionalism and ethics
- Maintaining confidentiality
- Compassionate caregiver
- Patient care coordination
- First aid
- Equipment sterilization
- Medical supply inventory
- Sterile technique
- Complex Problem-solving
- Trustworthy companion
- Adaptable
- Patient relations
- Patient management
Accomplishments
Completed 230 hour externship at precision dermatology to provide patient care under staff physicians to include but not limited to EKG, urinalysis , inspections , collecting vital signs , electronic medical record submission , triage care, A1c testing, PFC testing, wound care and other tasks assigned without scope.
Timeline
Medical Assistant
Lifeline Screening
07.2023 - Current
Medical Assisting Diploma - Medical Assisting
Concorde Career Institute
Diploma -
Jean Ribault Highschool