Aja Redmond
Madera
Summary
Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Dicks Sporing Goods
Fresno, CA
02.2026 - Current
- Maintained accurate records of inventory and supplies, facilitating timely reordering processes.
- Provided exceptional customer service through effective handling of inquiries and issues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Managed filing system, entered data and completed other clerical tasks.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Footwear Sales Associate
Dicks Sporing Goods
Fresno, CA
11.2025 - 02.2026
- Assisted customers in selecting appropriate footwear based on needs and preferences.
- Maintained knowledge of product features, benefits, and promotions to enhance sales effectiveness.
- Organized and restocked footwear displays to ensure an appealing shopping environment.
- Educated customers on proper footwear care and usage for optimal performance and longevity.
- Built trusting relationships with coworkers, fostering a positive work environment conducive to collaboration.
- Demonstrated exceptional communication skills when presenting product features and benefits to customers.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
Patient Transporter
Saint Agnes Medical Center
Fresno, CA
08.2024 - 08.2025
- Safely and efficiently transport patients to and from various hospital departments while maintaining patient comfort and dignity.
- Assist patients with mobility challenges, including transferring between beds, wheelchairs, stretchers, and diagnostic equipment.
- Follow strict infection control and safety protocols to minimize risk and maintain a clean environment.
- Communicate effectively with nursing staff, patients, and families to coordinate transport schedules and address patient needs.
- Quickly adapt to changing priorities and emergency situations, ensuring timely patient movement and flow.
- Operate transport equipment (wheelchairs, stretchers, carts) with proficiency and care.
- Provide basic patient care assistance during transport, including monitoring patient status and reporting changes to medical staff.
- Uphold patient confidentiality and privacy in all interactions.
- Offer compassionate support and reassurance to patients, including emotional and spiritual care when appropriate.
- Maintain accurate transport logs and documentation as required by hospital policy.
Education
Some college (No degree) - Psychology
Fresno City College
Fresno, CA01-2025
High School - undefined
McLane High School
Fresno, CA01-2009
Bachelor of Science - Behavioral Health With Emphasis in Trauma
Grand Canyon University
Phoenix, AZ06-2029
Skills
- Microsoft Word
- Microsoft Excel
- File organization
- Computer proficiency
- Customer and client relations
- Data entry
- Recognized for learning quickly under pressure, integrating new skills into daily practice while maintaining accuracy and efficiency
- Excellent communication and interpersonal skills, fostering trust and cooperation with clients and multidisciplinary teams
- Demonstrated adaptability, quickly mastering new protocols, equipment, and workflows to meet changing client needs and organizational priorities
Certification
- National Phlebotomy Certification by National Healthcareer Association (NHA) Certification #L4TJ3JX5
- Certified Phlebotomy Technician 1 (CPT1) by California Department of Public Health (Applied & paid for License/ Awaiting Approval and mailing)
Timeline
Administrative Assistant
Dicks Sporing Goods
02.2026 - Current
Footwear Sales Associate
Dicks Sporing Goods
11.2025 - 02.2026
Patient Transporter
Saint Agnes Medical Center
08.2024 - 08.2025
High School - undefined
McLane High School
Some college (No degree) - Psychology
Fresno City College
Bachelor of Science - Behavioral Health With Emphasis in Trauma
Grand Canyon University