Aja Shaw
Warrenton,MO
Summary
Experienced Server with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. I am also ServSafe Certified, and Smart Server certified.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager/Server
Social House 227
Warrenton, MO
03.2022 - Current
- Created the FOH schedule.
- Overseen employee timesheets and ran payroll bi-weekly
- Managed the P.O.S system, creating new buttons when menu items changed.
- Scheduled Special events and catered events for the restaurant. Including corresponding with guest and ensuring every detail is accurate.
- Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
- Provided guidance to servers on proper etiquette when dealing with customers.
- Trained new employees to perform duties.
- Delivered high-quality service and quick beverage service to promote customer satisfaction.
- Interacted and engaged with patrons to promote friendly environment.
Server/waitstaff
Bogey Golf Club
Ladue, Missour
08.2022 - 12.2023
- Banquet style Serving for Special Events
- I fill in when they are understaffed.
Night
Best Western Hotel
Washington, Missouri
05.2021 - 03.2022
- Greeted guest and handled all Check-in and Check-out procedures
- Secured the validity of their credit and processed payments
- Ensured the nightly audit was ran correctly and that all reports were processed and printed for management the following day.
Winetender
Cedar Lake Cellars
Wright City, MO
03.2019 - 02.2020
- Educated guests on the wines we offered.
- Identified needs of customers promptly and efficiently.
- Banquet server for Special events such as weddings or holiday parties.
Education
Some College (No Degree) - Business
St.Charles Community College
St.Charles, MOAssociate of Arts - Interior Design
Stevens High School
St Louis, MOSkills
- High-Volume Dining
- Point of Sale (POS) System Operations
- Menu Memorization
- Wine Pairings
- Tableside Service
- Team Supervision
- Cash Handling
Certification
- ServSafe Certification
- Smart Server Certification
Timeline
Server/waitstaff
Bogey Golf Club
08.2022 - 12.2023
Manager/Server
Social House 227
03.2022 - Current
Night
Best Western Hotel
05.2021 - 03.2022
Winetender
Cedar Lake Cellars
03.2019 - 02.2020
Some College (No Degree) - Business
St.Charles Community College
Associate of Arts - Interior Design
Stevens High School
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