Aja Williams
Gonzales,LA
Summary
Conscientious Healthcare professional offering over 4 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Ochsner Health Center
02.2023 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Office Assistant
Hope Community Services
03.2021 - 01.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated patient information and insurance details for accurate electronic medical records.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
Unemployment Claims Adjudicator
Hammerman & Gainer, LLC
06.2019 - 09.2021
- Ensured accurate determinations with meticulous research and thorough investigation of disputes.
- Continuously updated personal knowledge on relevant laws, regulations, and policies affecting the adjudication process within the jurisdiction served.
- Leveraged strong negotiation skills to mediate disputes between parties and facilitate mutually agreeable settlements where possible.
- Improved claim processing times by implementing efficient workflows and prioritizing urgent cases.
Education
Medical Assistant
College of Healthcare Professions
06.2025
GED -
East Ascension High School
Gonzales, LA06.2011
Skills
- HIPAA Compliance
- Patient Scheduling
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
Timeline
Medical Assistant
Ochsner Health Center
02.2023 - Current
Medical Office Assistant
Hope Community Services
03.2021 - 01.2023
Unemployment Claims Adjudicator
Hammerman & Gainer, LLC
06.2019 - 09.2021
Medical Assistant
College of Healthcare Professions
GED -
East Ascension High School