Summary
Overview
Work History
Education
Timeline
Generic

Ajada Tuck

Huntsville,AL

Summary

Experienced with handling customer inquiries and resolving issues efficiently. Utilizes effective communication and problem-solving skills to ensure customer satisfaction. Knowledge of customer support systems and best practices for maintaining quality service.

Overview

2
2
years of professional experience

Work History

Customer Service Support Associate

TJX Companies
10.2024 - Current
  • Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
  • Maintained detailed records of customer interactions, documenting concerns, resolutions, and any necessary follow-up actions.
  • Collaborated with team members to achieve shared goals and provide exceptional support to customers.
  • Strived for continuous improvement through self-assessment of skills and seeking opportunities for further training or development within the role.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Worked closely with other departments when necessary to ensure seamless coordination of efforts related to customer inquiries or concerns.

Cashier Assistant

Dunkin' Donuts
05.2023 - 10.2023
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Hazel Green High School
Hazel Green, AL
05-2025

Timeline

Customer Service Support Associate

TJX Companies
10.2024 - Current

Cashier Assistant

Dunkin' Donuts
05.2023 - 10.2023

High School Diploma -

Hazel Green High School

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