John Mitchell

• Worked on the VIP floor, one-to-one interaction with patients

and family members.

• Enhanced customer/patient satisfaction by addressing and resolving issues in a timely manner.
• Participated in regular team meetings, sharing feedback from customers/patient and family members, helped inform nurses about patients need.
• Exceeded performance metrics consistently by prioritizing tasks effectively and focusing on quality interactions with patients and family.
• Worked closely with other departments when necessary to ensure seamless coordination of efforts related to customer/patient inquiries or concerns.

• Enhanced client satisfaction by providing timely and efficient transportation services.
• Kept detailed logs of mileage, expenses, and destinations to ensure accurate billing records for clients or employers.
• Assisted clients with luggage or other items, demonstrating excellent customer service skills.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Developed strong rapport with clients, leading to repeat business and positive referrals.
• Engaged in polite conversation when appropriate to encourage passenger comfort.