Rushane Robinson
Westbury
Summary
Adaptable Customer Service Professional with expertise in understanding customer needs and resolving issues. Delivered exceptional communication and problem-solving skills in fast-paced environments, ensuring high levels of customer satisfaction. Pursued opportunities to leverage these skills in new fields, driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Customer Service Support Associate
Walmart
08.2023 - Current
- Deliver exceptional customer service by assisting customers with questions, purchases, returns, and exchanges.
- Resolve customer concerns professionally while ensuring a positive shopping experience.
- Guided customers in locating merchandise and recommended products tailored to their needs.
- Process returns, refunds, and exchanges according to company policies.
- Operate point-of-sale (POS) systems accurately and efficiently.
- Handle multiple tasks efficiently in a fast-paced retail environment.
- Fostered a welcoming and professional atmosphere for customers and coworkers.
Education
High School Diploma -
Jamaica West Indies
Montego Bay, JamaicaSkills
- Customer Service Excellence
- Problem Resolution
- Retail Operations
- Point-of-Sale (POS) Systems
- Cash handling expertise
- Inventory Management
- Product Knowledge
- Time Management
- Multitasking
- Attention to Detail
- Communication Skills
- Team Collaboration
- Conflict Resolution
- Microsoft Office (Word, Excel, Outlook)
Timeline
Customer Service Support Associate
Walmart
08.2023 - Current
High School Diploma -
Jamaica West Indies