Aja J. Allain
Clifton Heights,PA
Summary
Motivated professional Data Entry Clerk offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Organized and efficient with over seven years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks.
Overview
11
11
years of professional experience
Work History
Assistant Teacher
The Children's Academy
11.2023 - Current
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Data Analyst Steward
Veeva
09.2020 - 11.2023
- Make phone calls to Healthcare Organizations on status of Healthcare Professionals, updating Healthcare Professional profiles and affiliations
- Produced daily reports using advanced Excel spreadsheet functions.
- Updated and maintained customer information, documents and records.
- Streamlined data processing for faster results by implementing advanced analytics tools.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
Sales Associate
Dollar Tree
06.2020 - 09.2020
- Worked cash register helping customers with their groceries
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed over 50 customers per day
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Call Center Agent
Insomnia Cookies
08.2019 - 05.2020
- Take calls from customers placing orders and checked status on orders giving updates
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed over 50 customer calls per day.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Performed various clerical duties by filing and faxing documents and creating customer databases
- Addressed customer account discrepancies and concerns
Call Center Representative
PHEAA
10.2018 - 08.2019
- Take calls from borrowers acquiring their student loans and assisted borrowers with applying for lower repayment plans.
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
English Language Teacher
Star Teachers Inc
08.2018 - 07.2019
- Teaching Chinese children English as second language with 2-3 students per class
- Successfully improved Chinese-speaking students' English grammar and vocabulary levels through written and interactive activities.
- Evaluated student progress to offer recommendations for further development.
Administrative Assistant
Global Employment Solutions; Asendia
09.2017 - 02.2018
- Input information onto BOA software
- Organized files and handed in papers to supervisors in warehouse
- Moved and lifted boxes between 25-50 lbs with crate.
- Executed record filing system to improve document organization and management.
Data Entry Clerk
PeopleShare
11.2016 - 05.2017
- Input and edited information online, e.g. Healthcare Claims
- Organized, sorted, and checked input data against original documents.
- Fast pace environment sending out healthcare forms.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad
Recruiter
Express Employment Solutions, Delta T Group
08.2016 - 09.2016
- Organized files for newcomers to company
- Made phone calls to individuals looking for employment opportunity
- Set up appointments for individuals coming in for registration.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Called up to 50 people a day to recruit for new teachers or bus drivers.
Operations Analyst
Aerotek; Wells Fargo
07.2016 - 08.2016
- Worked with company in creating profiles
- Researched on banks that are connected to Wells Fargo
- Organized files and worked on short term project
- Created custom reports and visualizations to support decision-making processes.
Administrative Assistant
West Chester University
09.2014 - 05.2016
- Experienced in writing and editing with strong command of communication
- Handled and distributed all incoming and outgoing mail
- Collaborated with other team members on special projects and events
- E.g graduation events
- High experience with filing and printing documents
Screenwriter Intern
Dark Fire Productions
01.2016 - 03.2016
- Developed screenplay for company for their web series in horror genre
- Followed strict deadlines for production.
- Formatted screenplays into usable scripts.
Social Media Intern
Flirty Girls Cleaning
03.2015 - 03.2016
- Conducted daily updates to social media profiles to boost company online presence.
- Updating information for company in timely, friendly manner.
- Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
Spanish Tutor
Delaware County Community College
01.2014 - 07.2014
- Instructed students on Spanish grammar, pronunciation, spelling, vocabulary, composition and dialogue.
- Helped students raise grades with comprehensive support for conversational, reading comprehension and oral expression Spanish-language abilities.
- Created customized Spanish lessons based around learning style, language level and current progress objectives of each student
- Provided Spanish language tutoring for over five students at two institutions
Tutor
After School Blast
10.2012 - 08.2013
- Worked with children by helping them with their homework, developing fun activities and preparing meals.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Bachelor of Arts - English
West Chester University of Pennsylvania
West Chester, PA05.2016
Associates - Applied Sciences
Delaware County Community College
Media05.2014
Skills
- Fraud Detection
- Excellent Communication Skills
- Spreadsheet Management
- Data Entry
- Medical Terminology
- Publishing
- Social Media Platforms
- Annual Evaluations
- Advanced MS Office Suite Knowledge
Timeline
Assistant Teacher
The Children's Academy
11.2023 - Current
Data Analyst Steward
Veeva
09.2020 - 11.2023
Sales Associate
Dollar Tree
06.2020 - 09.2020
Call Center Agent
Insomnia Cookies
08.2019 - 05.2020
Call Center Representative
PHEAA
10.2018 - 08.2019
English Language Teacher
Star Teachers Inc
08.2018 - 07.2019
Administrative Assistant
Global Employment Solutions; Asendia
09.2017 - 02.2018
Data Entry Clerk
PeopleShare
11.2016 - 05.2017
Recruiter
Express Employment Solutions, Delta T Group
08.2016 - 09.2016
Operations Analyst
Aerotek; Wells Fargo
07.2016 - 08.2016
Screenwriter Intern
Dark Fire Productions
01.2016 - 03.2016
Social Media Intern
Flirty Girls Cleaning
03.2015 - 03.2016
Administrative Assistant
West Chester University
09.2014 - 05.2016
Spanish Tutor
Delaware County Community College
01.2014 - 07.2014
Tutor
After School Blast
10.2012 - 08.2013
Bachelor of Arts - English
West Chester University of Pennsylvania
Associates - Applied Sciences
Delaware County Community College
Similar Profiles
Ja'Kaira SmithJa'Kaira Smith
Assistant Director and Assistant Teacher at The Children's AcademyAssistant Director and Assistant Teacher at The Children's Academy
Cassie CovingtonCassie Covington
Daycare Assistant Teacher at The Children's AcademyDaycare Assistant Teacher at The Children's Academy
Edna MeindlEdna Meindl
Lead Teacher at The Children's AcademyLead Teacher at The Children's Academy