Ajani Alfred-McFall
Dorchester,MA
Summary
Dynamic Property Manager with a proven track record at TLee Development, specializing in lease administration and tenant relations. Demonstrated expertise in Property Management Software and budget planning has led to significant improvements in occupancy management and compliance. Adept at leading teams to operational excellence, resulting in optimized property performance and enhanced tenant satisfaction. Committed to leveraging skills for continued success in property management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Property Manager
TLee Development
Dorchester, MA
03.2022 - 06.2024
- Verified tenant income to ensure eligibility and compliance
- Oversaw cleanliness and maintenance of multiple buildings
- Managed work orders and coordinated with third-party vendors for repairs
- Organized lease signings, tenant turnovers, and new building setups
- Supervised snow removal, preventative maintenance, and voucher agency inspections
- Maintained confidential tenant files and ensured compliance with housing regulations
Warehouse Associate
Safelight Auto Glass
Woburn, MA
09.2021 - 12.2021
- Conducted quality checks on windshields and maintained inventory records
- Delivered products efficiently using company vehicles
Front Desk Lead
Salvation Army
Dorchester, MA
08.2019 - 06.2021
- Provided excellent customer service while promoting center memberships
- Assisted with administrative tasks including data entry, filing, and daily reconciliations
- Trained and supervised front desk staff to ensure high operational standards
Education
High School Diploma -
John D. O'Bryant
Boston, MA06-2014
Skills
- Property Management Software (AppFolio, Yardi)
- Budget Planning Expertise
- Lease Administration
- Preventive Maintenance Management
- Vendor & Team Management
- Fair Housing Regulations & Compliance
- Customer Service & Tenant Relations
- Turnovers and Renovations Management
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Suite
- Basic Carpentry
- Plumbing
- Work order monitoring
- Maintenance coordination
- Property tours and inspections
- Occupancy management
- Compliance monitoring
Certification
- Certified Occupancy Specialist (COS)
- OSHA 30 Certification, 07/01/22 - Present
- CPR/AED Certification, 07/01/20 - 07/31/22
- Driver’s License (Non-CDL Class C), Valid through 06/30/25
Accomplishments
- Streamlined property operations by implementing AppFolio, improving tenant communication and reducing response times.
- Successfully managed renovations for multiple units, maintaining quality standards and minimizing downtime.
- SuccessfullyResolved tenant disputes and maintenance issues with a 90% satisfaction rate.
- Successfully managed renovations for multiple units, maintaining quality standards and minimizing downtime.
- Successfully managed to complete a compliance audit for the city of Boston, with my first 6 months of being a property manager.
- Resolved tenant disputes and maintenance issues with a 90% satisfaction rate.
References
References available upon request.
Timeline
Property Manager
TLee Development
03.2022 - 06.2024
Warehouse Associate
Safelight Auto Glass
09.2021 - 12.2021
Front Desk Lead
Salvation Army
08.2019 - 06.2021
High School Diploma -
John D. O'Bryant