Ajani Hohn
Summary
Versatile and customer-focused individual from the hospitality industry, transitioning to real estate with honed communication and interpersonal skills. Experienced in actively listening, offering personalized solutions, and providing exceptional service. Known for adaptability, resilience, and a commitment to delivering outstanding experiences. Eager to apply positive energy and passion in a dynamic real estate setting.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Server
1 Hotel South Beach
08.2021 - Current
- Engaging directly with customers, actively discerning and comprehending their individual needs, and consistently striving to guarantee a positive and satisfactory experience throughout their interaction with the service or product.
- Demonstrating clear communication with customers and team members, prioritizing active listening to enhance overall team effectiveness and customer satisfaction.
- Cultivating and nurturing meaningful relationships with customers by consistently providing personalized and attentive service, thereby establishing a dedicated network of repeat clientele who regularly choose and favor the business.
- Proficiently orchestrating the management of multiple tables and orders with precision, particularly during peak hours, to deliver a seamlessly efficient dining experience while upholding the highest service standards.
Sales Associate
Family Dollar
06.2020 - 08.2020
- Collaborated seamlessly with colleagues to uphold a smooth and efficient operational flow, fostering a cohesive team environment, especially during peak hours of heightened activity.
- Demonstrated meticulous attention to detail in checking product prices, promptly identifying and resolving discrepancies. Ensured the accuracy of financial transactions, contributing to a seamless customer experience and upholding organizational standards.
- Demonstrated precise management of cash transactions, processing various payments with accuracy. Maintained a meticulously balanced cash drawer, showcasing commitment to financial integrity and operational efficiency.
Education
In Progress - Biology
Barry University
Miami, FL 08.2019 - 05.2025
Skills
Customer Retention, Service Oriented, Sales Expertise, Technology Proficient (Microsoft Excel & Word, Canva, DocuSign, Salesforce)
Timeline
Server
1 Hotel South Beach
08.2021 - Current
Sales Associate
Family Dollar
06.2020 - 08.2020
In Progress - Biology
Barry University
08.2019 - 05.2025