Pursued opportunities within organizations that prioritize motivated, challenge-seeking, and innovative talent.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Service Coordinator I (Specialized Medical Case manager)
Medical University of South Carolina
Charleston, SC
09.2025 - Current
HIV case manager/Ryan White Program
Assess patients’ medical, psychosocial, and functional needs
Develop, implement, and monitor individualized care plans
Coordinate care among physicians, nurses, therapists, social workers, and other providers
Monitor patient progress and adjust care plans as needed
Ensure compliance with treatment plans and clinical guidelines
Facilitate transitions of care (e.g., hospital to home, rehabilitation, long-term care)
Advocate for patients and families to ensure appropriate services and resources
Educate patients and families about diagnoses, treatment options, and care plans
Review medical records and maintain accurate, timely documentation
Collaborate with insurance providers for authorizations and utilization review
Promote cost-effective care while maintaining quality outcomes
Ensure compliance with legal, ethical, and regulatory standards (HIPAA, CMS, etc.)
Human Services Coordinator I (School based counselor)
Department of Mental Health
Charleston, SC
08.2019 - 09.2025
Listen to students’ concerns about academic, emotional or social problems
Help students process their problems and plan goals and action
Mediate conflict between students and teachers
Improve parent/teacher relationships
Assist with college applications, jobs and scholarships
Facilitate drug and alcohol prevention programs
Organize peer counseling programs
Refer students to psychologists and other mental health resources
Work on academic boards to improve learning conditions
Medical Support Assistant
Ralph H. Johnson, Department of Veterans Affairs
Charleston, SC
02.2019 - 08.2019
Demonstrate technical competency in the use of the Vista and CPRS systems
Provide excellent customer service and must adhere to VA local, National and Service policies and procedures
Abide by federal privacy and confidentiality regulations, and exhibit ethical. Conduct all times.
Has a key role in the VHA Network Performance Measures for Revenue. Customer Service, Access to Care, and overall quality of healthcare delivery
Must have knowledge of quality assurance/performance Improvement principles and is responsible for assuring these administrative functions are carried out in the performance of their duties.
Must be knowledgeable of Joint Commission requirements specific to his or her job; such as patients’ rights, emergency preparedness, information security ethical conduct, and environment of care.
Human Service Specialist II
Department of Social Services
Charleston, SC
02.2015 - 01.2019
Conduct investigations, and assessment of reported child/adult abuse/neglect.
Determine validity of such reports and investigate circumstances surrounding the alleged child/adult neglect and/or abuse.
Participate in appropriate staffing to determine the best possible plan for children in agency care.
Remove adults and/or children from abusive or neglectful homes and place them in protective environment.
Assist law enforcement and Family Court in emergency removal of children and place in a protective environment.
Participate in legal proceedings as needed. Represent the agency in Court to present testimony.
Provide case management services according to agency policy and procedure.
1-5-20 children per caseload
Maintain case records, case narrative recording written and electronically (into agency designated system for documentation purpose as required by agency policy in a timely and accurate manner.
Perform intake on after hours on call duties and respond to after hour calls as required.
Direct Professional Support
South Carolina Mentor Network
Charleston, SC
05.2014 - 02.2015
Attends individual single plan meetings on individual basis
Help to perform a variety of routine therapy such as guiding and overseeing patients in groups, or one by one.
Provide supervision and guidance for residents during skills building activities
Develop and implement individual treatment plans for residents
Assist with daily living activities, including preparing meals and assisting with personal hygiene
Education
Master of Social Work - undefined
King University
Bristol, Tennessee
12.2025
Master of Social Work - undefined
Limestone University
Gaffney, South Carolina
04.2025
Masters of Science - Human Services-Community Counseling
Springfield College
Charleston, South Carolina
08.2017
Bachelor of Science Degree - Criminal Justice
Voorhees College
Denmark, South Carolina
05.2014
Skills
Proficient in Microsoft Office Computer Applications
Typing at 50 WPM
Skills in prioritizing, organization, time management, and verbal/written communication skills
Excellent personal motivation with a proven ability to build and maintain productive work relationships with clients and coworkers
Certification
CPR & First Aid Certification
Community Service
Charleston County Magistrates Court, Community Youth Mentor, Ravenel, SC, 2010-08, Present, Provides feedback and counseling to 5-7 youths per year who were at risk regarding social skills, behavior, and career planning along with anger management. Also troubled youth who are going down the wrong path.
Timeline
Human Service Coordinator I (Specialized Medical Case manager)
Medical University of South Carolina
09.2025 - Current
Human Services Coordinator I (School based counselor)
Department of Mental Health
08.2019 - 09.2025
Medical Support Assistant
Ralph H. Johnson, Department of Veterans Affairs
02.2019 - 08.2019
Human Service Specialist II
Department of Social Services
02.2015 - 01.2019
Direct Professional Support
South Carolina Mentor Network
05.2014 - 02.2015
Master of Social Work - undefined
King University
Master of Social Work - undefined
Limestone University
Masters of Science - Human Services-Community Counseling
Intake Coordinator/Human Resources Payroll Specialist at Berhan Home Health Care AgencyIntake Coordinator/Human Resources Payroll Specialist at Berhan Home Health Care Agency