Responsible and motivated student with a proactive attitude, and the ability to learn quickly. Strong work ethic and effective communication skills. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
FRONT DESK COORDINATOR
Bettercare Healthcare
Ridgeland, MS
09.2022 - 11.2024
Handle timesheets, do employee payroll, assist clients, file paperwork, and make sure employees are clocking in and out.
Develop systematic approaches to front desk operations, enhancing workflow efficiency while maintaining high standards of client service and documentation.
Performed administrative tasks such as filing documents, preparing reports, and updating databases.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
TEAM MEMBER
Chick-fil-A
10.2023 - 04.2024
Provided exceptional customer service in a fast-paced restaurant environment.
Handled cash transactions accurately at the front counter and drive-thru window.
Worked hard to learn required tasks quickly to maximize performance.
Greeted customers upon entering the store with friendly demeanor.
Trained new team members using approved training materials and information.
Server
Bonefish Grill
Madison, MS
11.2022 - 07.2023
Provided excellent customer service to ensure satisfaction.
Informed customers of daily specials and signature menu items.
Prepared checks, itemizing total meal costs and taxes.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
CASHIER
Kroger
09.2021 - 09.2022
Processed customer orders and ensured the accuracy of the purchases they make.
Provided efficient and courteous service to customers.
Developed great customer service skills by providing efficient, accurate service.
Be sure to follow all safety protocols while handling money.
Arranged and restocked shelves with unwanted items to maintain the store's appearance.