Ajaunte Johns
Westwego,LA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals, I am a highly skilled and enthusiastic Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
12
12
years of professional experience
Work History
Care Coordinator
Landmark Health
06.2022 - Current
- Enhanced patient care by developing and implementing comprehensive care plans.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
Patient Access Rep Specialist III
Children’s Hospital
10.2018 - 06.2022
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.
- Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
Sales Associate/CEC Manager
TJX Companies
06.2012 - 05.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Front Desk Agent
Hilton/Hampton Inn and Suites
04.2016 - 11.2017
- Streamlined front desk operations for improved efficiency and faster service delivery.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
- Kept accounts in balance and ran daily reports to verify totals.
Education
LSU-Shreveport
Shreveport, LA09.2023
Health Studies: Healthcare Management/Marketing -
University of Louisiana At Monroe
Monroe, LA12.2017
Skills
- Project Management
- Regulatory Compliance
- Healthcare Management
- Data Entry
- HIPAA
- Contract Management
- Training and Education
- Care Planning
- Multidisciplinary Team Collaboration
- Healthcare Operations
Websites
Internship
12/01/2016, 05/01/2017, Ettain Group/Iasis, Compliance Analyst
Leadership Certifications
- National Honors of Leadership and Success
- Health Studies Student Association
- CPR/AED
Volunteer Experience
- Non-Profit Undenyable (UnXble) Apparel
- Second Harvest Food Bank
References
Available upon request.
Timeline
Care Coordinator
Landmark Health
06.2022 - Current
Patient Access Rep Specialist III
Children’s Hospital
10.2018 - 06.2022
Front Desk Agent
Hilton/Hampton Inn and Suites
04.2016 - 11.2017
Sales Associate/CEC Manager
TJX Companies
06.2012 - 05.2020
LSU-Shreveport
Health Studies: Healthcare Management/Marketing -
University of Louisiana At Monroe