Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aje Edwards

Laplace,LA

Summary

Diligent sales associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

7
7
years of professional experience

Work History

Case Manager

Quality Support Coordination
04.2023 - 01.2025
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Car Salesperson

Matt Bower’s
10.2020 - 07.2023
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.

Sales Associate

CHAMPS
09.2017 - 02.2019
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
  • Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.

Education

High School Diploma -

Helen Cox High School
Harvey, LA
05-2012

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Customer assistance
  • Retail sales
  • Sales goals attainment

Timeline

Case Manager

Quality Support Coordination
04.2023 - 01.2025

Car Salesperson

Matt Bower’s
10.2020 - 07.2023

Sales Associate

CHAMPS
09.2017 - 02.2019

High School Diploma -

Helen Cox High School