AJIA SCARBOUGH
Dallas,Texas
Summary
Customer-focused and detail-oriented professional with experience in high-volume service enrollments, seeking a patient-facing customer service role. Known for building positive relationships, resolving issues efficiently, and creating a welcoming, customer service centered experience.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Management - Sales Trainer
Super Star Car Wash
01.2025 - 06.2026
- Trained and mentored new employees on customer service and sales techniques, enhancing their proficiency in company systems.
- Collaborated with management to identify and prioritize training needs and objectives.
- Built strong customer relationships, increasing overall satisfaction and retention.
- Communicates clearly with customers to understand needs and recommend services.
- Handle transactions and maintain accuracy with payments and reporting.
Package Handler
OnTrac
01.2023 - 01.2025
- Ensured accuracy and efficiency through strong attention to detail in fast-paced environment.
- Coordinated with team members to achieve daily productivity goals.
- Organized workspace and assisted team operations to enhance workflow.
- Provided fast, friendly service while managing high customer volume.
- Followed customer requests carefully, ensuring accuracy and satisfaction.
Instructional Aide
Mesquite ISD
01.2022 - 01.2024
- Supported special needs students in daily activities and transitions, fostering independence and confidence.
- Communicated patiently and supportively to create a nurturing classroom environment.
- Displayed empathy and reliability in interactions with students.
- Coordinated classroom organization with teachers to enhance learning experiences.
Education
High School Diploma -
JOHN HORN HIGH SCHOOL
Mesquite, TX05-2024
Skills
- Employee training
- Team leadership
- Customer Service
- Scheduling & Coordination
- Time Management
- Multitasking systems
- Attention to Detail
ADDITIONAL EXPERIENCE
Salvation Army & Addressing Mesquite, 70+community service hours, Assisted with food distribution, donations, and community support initiatives.
Certification
- Certified Food Handler
- TABC Certified
Timeline
Management - Sales Trainer
Super Star Car Wash
01.2025 - 06.2026
Package Handler
OnTrac
01.2023 - 01.2025
Instructional Aide
Mesquite ISD
01.2022 - 01.2024
High School Diploma -
JOHN HORN HIGH SCHOOL