Ajianah Daniels
San Francisco,CA
Summary
Compassionate and grounded care professional with over three years of hands-on experience supporting unhoused individuals and people navigating mental health challenges, substance use, and crisis situations. Skilled in safety monitoring, conflict de-escalation, and trauma-informed communication. I bring a calm presence, strong boundaries, and a deep commitment to serving LGBTQ+ and underserved communities with dignity and respect. Known for staying alert, maintaining a safe environment, and building trust with residents through empathy and consistency. I am looking to contribute my reliability, heart, and experience to the Shelter Monitor role at TBNC.
Overview
7
7
years of professional experience
Work History
Care Monitor
Bayview Hunters Point Foundation
02.2022 - 04.2025
- Monitored facility grounds, dorms, and common areas to ensure the safety and well-being of unhoused individuals, including clients navigating mental health challenges and substance use.
- Stayed alert and responsive during all shifts, preventing safety risks such as overdose incidents and addressing concerns with calmness and care.
- Built trust with residents through compassionate, trauma-informed communication while maintaining clear boundaries and consistency.
- Supported daily check-ins, verified documentation, and kept accurate records while protecting client confidentiality in alignment with HIPAA and organizational policies.
- Assisted in conflict mediation and crisis de-escalation, approaching each situation with patience, dignity, and respect.
- Collaborated with staff to create a welcoming, stable, and community-centered environment where residents felt seen, supported, and treated with humanity.
- Reported maintenance concerns, safety hazards, and client needs to supervisors, ensuring a secure and functional facility for staff and residents.
Office Administrative Assistant
Wheels Of Justice
01.2018 - 07.2020
- Supported a community-based legal office by welcoming clients from many backgrounds, including vulnerable and marginalized populations, with patience and sensitivity.
- Managed incoming calls and in-person inquiries, helping clients navigate resources and connect with the right support.
- Prepared and organized time-sensitive legal documents while maintaining accuracy, confidentiality, and compassion for individuals going through difficult circumstances.
- Handled daily administrative tasks such as filing, scanning, mailing, and data entry to keep the office running smoothly and accessible.
Education
High School Diploma -
5 Keys Charter School
Oakland, CA06.2016
Skills
- Trauma-informed communication
- Conflict mediation and crisis de-escalation
- Experience supporting LGBTQ and unhoused communities
- Cultural humility and community-centered approach
- Strong boundaries with a compassionate leadership style
- Safety monitoring and emergency response awareness
- Confidential information handling (HIPAA)
- Reliable, patient, and detail-oriented during long or overnight shifts
- Deep commitment to social justice, equity, and serving underserved communities
Timeline
Care Monitor
Bayview Hunters Point Foundation
02.2022 - 04.2025
Office Administrative Assistant
Wheels Of Justice
01.2018 - 07.2020
High School Diploma -
5 Keys Charter School