Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
Newks
08.2023 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Crew Member
Smoothie King
12.2021 - 12.2022
Improved customer satisfaction by providing friendly and efficient service at the register.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Crew Trainer
Raising Canes
06.2021 - 12.2021
Enhanced crew performance by implementing effective training strategies and customized lesson plans.
Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Evaluated crew members'' progress and provided constructive feedback for continuous development.