NATALYA PALMER
Brooklyn,NY
Summary
Motivated and knowledgeable in healthcare management, hospital operations and regulatory compliance. Talent for overseeing multiple tasks while maintaining quality care. Hardworking and diligent with passion for patient advocacy.
Accomplished Patient Care Associate from Metropolitan Hospital, adept in emergency first aid and EKG equipment, showcasing exceptional verbal communication and patient care. Excelled in creating safe, welcoming environments and improving patient preparation processes, significantly enhancing department efficiency and patient satisfaction. Demonstrated expertise in both critical care and educational support roles, emphasizing confidentiality and organizational skills.
Overview
9
9
years of professional experience
Work History
Patient Care Associate
Metroplitan hospital
03.2021 - Current
- PRESENT- Ambulatory Surgery
- Create a welcoming environment for patients and visitors
- Educated patients on testing and preparation steps prior to procedure.
- Initiated CPR for patients in cardiac failure, responding to hospital crisis codes.
- Communicated with healthcare workers and physicians concerning test results.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment. Checks vital signs, weighs and measures patients, obtains specimens and records findings on patient's chart- conduct rounds on patients and families
- Prepares collected specimens for pick-up by labeling and preparing required form(s)
- Administers emergency first aid , including basic life support procedures
- Prepares patient for examination and assists medical provider during examination by providing necessary supplies/equipment
- Inform patients on proper preparation for various medical testing
- Conducts interview of client to obtain routine personal and medical information and assistance/ provide comfort to patients families as needed
- Verifies test requisitions by comparing information with nursing station log; bringing discrepancies to the attention of unit personnel
- Verifies patient by reading patient identification
- Maintains quality results by following department procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes
- Enhances phlebotomy department and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Teacher’s Aide
Martin De Porres High School
01.2016 - 01.2020
- Provide supervision to students assigned assuring their safety and security
- Utilize crisis and/or de-escalation intervention when necessary with amongst students
- Implement and participate in all trainings, rules and regulations/procedures
- Develop and nurture therapeutic relationships with special needs students with challenging and sometimes aggressive behavior
- Communicate all concerns to teachers and/or other staff as required
- Assist students with daily medications
- Provide one on one assistance and monitoring for low functional students who need extra support to complete tasks
- Assist in parent contact, incident reports, social worker updates, etc…
- Assist the teacher with the class curriculum and getting the classroom ready for lessons
- Assist with outings and other events
- Performs related work as required
Education
Associate of Science - Cardiovascular Technology
International College of Health Sciences
Boynton Beach, FL09.2024
Ekg, Phlebotomy , Bls Certified -
Heart Saver
Brooklyn, NY08.2020
High School Diploma -
The Queen’s High School
Jamaica2007
Skills
- Patient Care and Confidentiality
- Verbal and Written Communication
- Customer Service
- Organization and Time Management
- Pulse Oximetry
- Electrocardiogram (EKG) Equipment
- Patient Record Confidentiality
- Medical Histories and Vital Statistics
Additional Information
850 Clinical Hours in Echocardiography
Timeline
Patient Care Associate
Metroplitan hospital
03.2021 - Current
Teacher’s Aide
Martin De Porres High School
01.2016 - 01.2020
Associate of Science - Cardiovascular Technology
International College of Health Sciences
Ekg, Phlebotomy , Bls Certified -
Heart Saver
High School Diploma -
The Queen’s High School
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