Akasha Griffen
Detroit,MI
Summary
Proven ability to lead teams and develop authentic relationships, enhancing program engagement. Skilled in multitasking and problem-solving, ensuring optimal experiences while maintaining confidentiality and accuracy.
Forward-thinking Youth Leader with passion for inspiring and guiding young individuals. Proactive in organizing engaging activities and fostering positive environment for personal growth. Skilled at building strong relationships and communicating effectively with diverse groups. Dedicated to creating impactful experiences that promote achievement and development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Huntsville Hospital For Women & Children
01.2021 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Youth Leader
Grow Detroit's Young Talent
06.2017 - 09.2024
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
- Enhanced youth engagement by incorporating interactive games and team-building activities.
Education
Bachelor of Science - Biology
Alabama A&M University
Normal, AL12-2025
High School Diploma -
Samuel C. Mumford High School
Detroit, MI05-2020
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Registration and admissions
- Phone and email etiquette
- Conflict resolution
- CPR/AED certified
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
Certification
- CPR/AED Certified
Timeline
Patient Access Representative
Huntsville Hospital For Women & Children
01.2021 - Current
Youth Leader
Grow Detroit's Young Talent
06.2017 - 09.2024
Bachelor of Science - Biology
Alabama A&M University
High School Diploma -
Samuel C. Mumford High School
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