Akbibi Geldiyeva
Allen,Texas
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Yuska Outlet
Allen, Texas
05.2022 - 06.2024
- Maintained a high level of product knowledge to provide quality customer service in a timely manner.
- Responded to customer inquiries via email and phone calls.
- Managed returns, accidental purchases, refunds for the products that were delivered to wrong addresses, transactions with product exchanges, refunds or partial refunds for receiving damaged items.
- Ensured that customers are satisfied with the service they received.
- Actively participated in team meetings to stay up-to-date with all the store policies and regulations.
Sales Associate
Target
Davis, California
02.2020 - 08.2021
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Organized clothing racks according to size, color, style or other criteria for easy identification by customers.
- Managed inventory levels by restocking shelves with new merchandise as needed.
- Created displays within the store that highlighted seasonal trends or promotional deals.
Sales Associate
World Market
Davis, California
09.2019 - 01.2020
- Created visual presentations for in-store displays that highlighted featured products.
- Conducted regular maintenance checks on furniture pieces within the showroom floor.
- Assisted customers with product selection based on their individual needs and preferences.
- Maintained store displays and shelves, ensuring items were properly stocked and organized.
- Managed customer inquiries regarding product availability, pricing and delivery options.
Education
High School Diploma -
George Washington High School
San Francisco, CA05-2015
Skills
- Complaint Handling
- Customer consulting
- Payment Processing
- Positive and professional
- Order Processing
- Inventory Control
- Retail Store Operations
- Store Opening and Closing
- Merchandise Display
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Customer Service Representative
Yuska Outlet
05.2022 - 06.2024
Sales Associate
Target
02.2020 - 08.2021
Sales Associate
World Market
09.2019 - 01.2020
High School Diploma -
George Washington High School