Akeelah Burton
OAKLAND,CA
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes attention to detail to ensure customer satisfaction and operational efficiency. Demonstrated exceptional multitasking abilities and work ethics, significantly enhancing customer satisfaction and operational efficiency.
Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.
Overview
2
2
years of professional experience
Work History
Cashier/Shelf Stocker
AutoZone
12.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Restaurant Hostess /Restaurant Cashier
Buffalo Wild Wings, BWW
03.2023 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Arts - Criminal Justice With An Interest in Psychology
San Francisco State University
05.2028
High School Diploma -
Fremont High School
Oakland, CA05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethics and Integrity
- Inventory Management
- Client Relationship Building
- Health & Safety Management
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Gym Workouts
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Fashion and Style
- Knitting and Crocheting
Timeline
Cashier/Shelf Stocker
AutoZone
12.2023 - Current
Restaurant Hostess /Restaurant Cashier
Buffalo Wild Wings, BWW
03.2023 - 08.2023
Bachelor of Arts - Criminal Justice With An Interest in Psychology
San Francisco State University
High School Diploma -
Fremont High School