Akeelah Clark
Macon,GA
Summary
Reliable and hardworking team member with proven success in demanding customer‑service roles. Skilled in communication, problem‑solving, and maintaining professionalism under pressure. Seeking to build a long‑term healthcare career.
Overview
2
2
years of professional experience
Work History
Host
Chilli's Bar & Grill
Macon, GA
07.2025 - Current
- Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
- Managed reservations and waitlists efficiently to optimize table turnover.
- Collaborated with kitchen and waitstaff to streamline guest service flow.
- Trained new hosts on procedures, enhancing team performance and service quality.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Crew Member
Chic-Fil-A
Macon, GA
10.2024 - 06.2025
- Deliver exceptional customer service by greeting guests, taking orders, answering questions, and ensuring accuracy.
- Followed Chick-fil-A recipes to accurately prepare and assemble food items, maintaining portion control and safety protocols.
- Maintain a clean and organized workspace, including dining room, kitchen, and restrooms.
- Operate POS systems to process payments quickly and accurately.
- Support drive‑thru operations, including order taking, bagging, and handing out meals.
- Follow food safety and sanitation procedures, including proper handwashing, temperature checks, and equipment cleaning.
- Work collaboratively with team members to meet service goals and maintain a positive environment.
- Restock supplies such as sauces, napkins, condiments, and ingredients.
- Handle guest concerns politely and escalate issues to leadership when needed.
Crew Member
Wendys
Macon, GA
08.2024 - 05.2025
- Provided exceptional customer service by efficiently handling orders and resolving inquiries.
- Operated kitchen equipment and adhered to food safety standards during food preparation.
- Collaborated with team members to maintain cleanliness and organization of dining area.
- Adapted quickly to changing demands during peak hours, maintaining high service quality.
- Supported inventory management by restocking supplies and monitoring product freshness.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
Rutland Highschool
Macon, GA05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Team player mentality
- Detail-oriented
- Professional appearance
- Server support
- Order accuracy
Timeline
Host
Chilli's Bar & Grill
07.2025 - Current
Crew Member
Chic-Fil-A
10.2024 - 06.2025
Crew Member
Wendys
08.2024 - 05.2025
Rutland Highschool