Developed skills in fast-paced warehouse environment, including efficient inventory management and effective teamwork. Adaptable to new roles with focus on maintaining productivity and accuracy. Seeking to transition into new field where these transferable skills can drive success and contribute to organizational goals. Offering dependable work ethic and strong desire to learn and grow in warehouse setting. Brings ability to quickly understand and apply new processes, along with proficiency in handling physical tasks and maintaining accuracy. Ready to use and develop organizational skills and attention to detail .
Work History
Customer Service Representative
Sutherland Global
Jamaica
09 2021 - 09 2024
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Sales Representative
Cashwiz pawnstore Jamaica
Jamaica
11 2019 - 12 2019
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Warehouse Assistant
SCI Logistics
7557 hopcott road Delta British Columbia
10 2024 - 12 2024
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
Loaded and unloaded delivery trucks promptly for further distribution.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Packaged and shipped orders accurately to promote safe and quick delivery to customers.