Akeila Samuel
Brooklyn,NY
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
9
9
years of professional experience
Work History
Receptionist
H&R Block
Stamford, CT
12.2023 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained an organized filing system of confidential information in accordance with company policy.
Babysitter
Anique Joseph
Stamford, CT
01.2022 - 06.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Waitress
Indian Harbor Yacht Club
Stamford, CT
05.2015 - 12.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Education
Associate of Applied Science - Business Management
Bronx Community College
Bronx, NY06-2016
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Quick learner
Timeline
Receptionist
H&R Block
12.2023 - 04.2024
Babysitter
Anique Joseph
01.2022 - 06.2023
Waitress
Indian Harbor Yacht Club
05.2015 - 12.2021
Associate of Applied Science - Business Management
Bronx Community College