Akela Petty
St Louis,MO
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and team members satisfied with high-quality, efficient leadership. Talent for proactively solving problems and keeping team members on task.
Overview
9
9
years of professional experience
Work History
Custodial Lead
SBM Management
St Louis, MO
04.2022 - Current
- Performed custodial duties to maintain area in clean and habitable condition.
- Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
- Supervised supplies in inventory and submitted reorder requests.
- Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Pharmacy Technician
Barnes Jewish Hospital
St Louis, Missouri
04.2020 - 10.2021
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured, and compounded medications following standard procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume outpatient pharmacy environment
Shift Leader
Walgreens
St. Louis, MO
07.2013 - 04.2020
- Managed daily operations during shift, with total awareness of activities of employees and customers
- Developed goals and tracked progress in meeting targets
- Responded to concerns or complaints of members by taking prompt action, investigating and resolving wide range of issues
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
Education
Certification - Certificate of Specialization
St. Louis Community College Florissant Valley
St Louis, MO05.2016
High School Diploma -
Hazelwood Central High School
Florissant, MO05.2011
Skills
- Conflict Resolution
- Calm and Professional Under Pressure
- Verbal and Written Communication
- Positive Team Player
- Multitasking and Prioritization
- Customer Service
- Understanding Customer Needs
Timeline
Custodial Lead
SBM Management
04.2022 - Current
Pharmacy Technician
Barnes Jewish Hospital
04.2020 - 10.2021
Shift Leader
Walgreens
07.2013 - 04.2020
Certification - Certificate of Specialization
St. Louis Community College Florissant Valley
High School Diploma -
Hazelwood Central High School
Similar Profiles
Maria GuzmanMaria Guzman
Utility Technician at SBM ManagementUtility Technician at SBM Management
Rosalia SanchezRosalia Sanchez
Area Operations Manager, Area Manager at SBM ManagementArea Operations Manager, Area Manager at SBM Management
Jose CardenasJose Cardenas
Lead Protocol Auditor at SBM ManagementLead Protocol Auditor at SBM Management
Clay BradleyClay Bradley
Site Manager at SBM ManagementSite Manager at SBM Management
John SchraderJohn Schrader
Senior Director at Cushman & WakefieldSenior Director at Cushman & Wakefield