Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akenio Mclean

Palm Bay,Florida

Summary

Receiving Manager with excellent track record setting schedules, delegating assignments and working alongside employees to make sure all receiving functions move smoothly. Knowledgeable about checking and sorting inventory, using equipment such as forklifts and organizing stockroom.

Overview

23
23
years of professional experience

Work History

Receiving Manager

Dillards Department Store
Vero Beach, FL
01.2012 - Current
  • Managed inbound receiving departments.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Unloaded, sorted and stored incoming merchandise.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Security Officer

Securitas Security Services USA
Melbourne, FL
11.2007 - 01.2012
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Tier 2 Technical Support Representative

DIRECTV
Huntsville, AL
03.2004 - 06.2007
  • Received inbound phone calls transferred from Tier 1 specialists to research and resolve advanced technical issues.
  • Assessed technical complexity of tickets to escalate to Tier 3 team
  • Dispatched field service technicians to correct issues requiring in-person technical assistance.

Valet Supervisor

Parking Manager Company
Melbourne, FL
02.2024 - Current
  • Supervised daily operations of valet staff, ensuring high-quality service delivery.
  • Trained and mentored new team members on customer service excellence and operational protocols.
  • Developed efficient parking strategies to optimize space utilization during peak hours.
  • Coordinated with management to implement safety standards and improve workflow efficiency.

Education

N/a - Theology

Oakwood University
Huntsville, AL

General -

Miami Southridge Senior High School
Miami, FL
06.2000

Skills

  • Equipment Operations
  • Stockroom Organization
  • Delivery Staging
  • Vendor Returns Processing

Timeline

Valet Supervisor

Parking Manager Company
02.2024 - Current

Receiving Manager

Dillards Department Store
01.2012 - Current

Security Officer

Securitas Security Services USA
11.2007 - 01.2012

Tier 2 Technical Support Representative

DIRECTV
03.2004 - 06.2007

General -

Miami Southridge Senior High School

N/a - Theology

Oakwood University