Senior operations and business leader with 15+ years of experience managing large-scale, multi-site initiatives across military and retail environments. Proven record of driving measurable financial results, leading cross-functional teams, and delivering complex initiatives within defined scope, schedule, and budget parameters. Recognized for disciplined execution, executive-level communication, and building high-performing teams in dynamic environments.
Overview
2026
2026
years of professional experience
Work History
Executive Team Leader – Specialty Sales
Target Corporation
01.2021 - Current
Lead $28M annual Specialty Sales portfolio (Style, Beauty, Ulta, Tech) with full P&L accountability, workforce planning oversight, and operational execution responsibility. Directly manage 6 leaders and oversee 45–50 team members.
Delivered #1 Style sales performance in district at +13% annual comp, contributing to $2M total store sales growth (+5.85% comp).
Increased total store transactions by nearly 10% year-over-year through operational execution and guest experience strategy.
Improved Ulta loyalty conversion by 2% through structured KPI tracking and leadership coaching.
Reduced turnover from 70% to 40% and improved attendance metrics to 6.7% through proactive workforce planning and accountability routines.
Partner with supply chain and operations teams to manage inventory flow, backroom processes, workload planning, and seasonal transitions to align operational capacity with sales demand.
Serve as Store Point of Contact in Director’s absence, overseeing total store operations and cross-functional coordination.
Recognized with District Performance Award for sales and operational leadership.
Executive Team Leader – Service & Engagement
Target Corporation
01.2016 - 01.2021
Led front-end operations and service strategy for high-volume retail location, driving measurable financial turnaround and operational improvements.
Drove $1M increase to store bottom line through traffic recovery, operational efficiency, and service optimization.
Reversed traffic from -6% to +1% YTD and comp from -4% to +2% YTD.
Delivered +5% comp during peak months and achieved 125% digital comp growth.
Improved basket size from -3% to +1% YTD.
Managed payroll to target 10 of 10 months while maintaining strong NPS performance metrics.
Trained and developed district-level leaders to replicate service and engagement best practices.
Staff Action Officer
US Army Sustainment Command – 401st Army Field Support Brigade
Kuwait
01.2011 - 01.2016
Senior operations advisor supporting regional logistics and asset accountability operations across multiple sites.
Supported coordination of large-scale equipment accountability and asset movement operations to ensure operational continuity.
Partnered with cross-functional teams to track, monitor, and report on initiatives impacting thousands of personnel and critical assets.
Developed structured tracking systems to manage executive taskings, deliverables, and compliance requirements through completion.
Prepared executive briefings and operational reports for senior leadership regarding logistics performance and resource alignment.
Identified process gaps and implemented documentation improvements to strengthen accountability and execution efficiency.
Coordinated high-visibility engagements with senior stakeholders, ensuring operational alignment and clear communication.