Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akhenaton Davis

New York

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Amazon
New York
05.2023 - 12.2025
  • Utilized Amazon's customer service software to track and resolve customer concerns.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Assisted customers with inquiries and issues through various communication channels.

Camp Volunteer

Camp Twelve Trails
New York
06.2021 - 07.2021
  • Assisted in planning and organizing daily camp activities for children.
  • Supervised groups of campers during outdoor and indoor activities.
  • Provided guidance and support to campers in skill-building workshops.

Education

Harlem Village Academics High
New York, NY

Skills

  • Customer service software
  • Order tracking
  • Customer feedback analysis
  • Communication channels

Timeline

Customer Service Representative

Amazon
05.2023 - 12.2025

Camp Volunteer

Camp Twelve Trails
06.2021 - 07.2021

Harlem Village Academics High
Akhenaton Davis