Meagan Canfield
Grand Forks,ND
Summary
Organized and passionate candidate committed to providing top-tier customer service while helping to achieve company goals.
Overview
2
2
years of professional experience
Work History
Guest Service Supervisor
Canad Inns
Grand Forks, ND
06.2024 - Current
- Monitored team performance to confirm customer service standards were consistently met.
- Establish high standards while upholding great customer service and assistance
- Resolve customer complaints quickly, finding resolutions that maintain customer satisfaction
Guest Service Agent
Canad Inns
Grand Forks, ND
12.2023 - 06.2024
- Assisted guests with new reservations, check-ins, and reservation modifications
- Enhanced guest satisfaction by addressing concerns and providing solutions
- Responded to phone calls and emails with efficiency and professionalism
Crew Trainer
Chipotle
Sioux Falls, SD
12.2022 - 12.2023
- Trained other employees in customer service, food safety, and performance requirements
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Uphold policies and values within organization
Skills
- Customer Service
- Team Leadership
- Conflict Management
- Problem-solving abilities
Timeline
Guest Service Supervisor
Canad Inns
06.2024 - Current
Guest Service Agent
Canad Inns
12.2023 - 06.2024
Crew Trainer
Chipotle
12.2022 - 12.2023