Aki Herron
Mixologist
O'Fallon,MO
Summary
Experienced in customer service and hospitality for over 10 years. Selfless and attentive individual with a talent for multitasking. Passionate about creating exceptional guest experiences that leave a lasting impression. Also skilled in marketing and sales, having served as a brand ambassador for universities and corporations.
Overview
12
12
years of professional experience
Work History
Lead Mixologist
4 Hands Brewing Company/1220 Spirits
09.2023 - Current
- Prepared classic, modern, and unique cocktails for each customer
- Input orders into system at point of sale and created guest checks
- Stored supplies according to bar policies and health code requirements
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks
New Hire Trainer, Server, Marketing Rep
Topgolf International
07.2018 - 02.2025
- Trained and mentored new personnel hired to fulfill various roles
- Facilitated cross-functional team-building activities for both associates and guests
- Provided coaching and mentoring to employees
- Cater to Guests needs and created one of a kind experiences
- Cultivated warm relationships with regular customers
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
GameDay Staff/Alumni Relations Coordinator
Lindenwood University
08.2016 - Current
- Responded sensitively and competently to service customers with diverse cultural backgrounds
- Established positive relationships with customers and other staff members
- Cultivated positive relationships with Students, alumni and residents of the local community
- Participate and Promote School spirit and support at On-and-off Campus events
- Promote the University through media with sponsored businesses
Event Promoter
Free Ticket Ent
02.2013 - 10.2018
- Developed strong relationships with clients, ensuring repeat business and positive word-of-mouth referrals.
- Tracked sales performance data to identify areas for improvement and adjust marketing tactics accordingly for greater effectiveness.
- Implemented innovative promotional strategies that set the Venue apart from competitors in an increasingly crowded marketplace.
- Developed strong relationships with clients, understanding their needs and preferences to deliver tailored event experiences.
Sales Associate
GNC Live Well
05.2018 - 08.2018
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Kept Busy during slow periods by doing training through MyGNC app to learn and understand the products and sale more efficiently
- Organized and detail-oriented with a strong work ethic.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
Education
High School Diploma -
Hazelwood Central H.s.
No Degree - Sociology, Criminal Justice
Lindenwood University
Saint Charles, MOSkills
- Exceptional customer service
- Team training and development
- Efficient bar operations
- Sales and marketing
- Client relationship building
- Effective networking
- Motivational techniques
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Mixologist
4 Hands Brewing Company/1220 Spirits
09.2023 - Current
New Hire Trainer, Server, Marketing Rep
Topgolf International
07.2018 - 02.2025
Sales Associate
GNC Live Well
05.2018 - 08.2018
GameDay Staff/Alumni Relations Coordinator
Lindenwood University
08.2016 - Current
Event Promoter
Free Ticket Ent
02.2013 - 10.2018
High School Diploma -
Hazelwood Central H.s.
No Degree - Sociology, Criminal Justice
Lindenwood University
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