Emery vasquez
Pearland,TX
Summary
Dynamic lead mixologist with exceptional customer service skills. Proven ability to innovate cocktail recipes, mentor team members, and maintain health and safety compliance, driving customer satisfaction and repeat patronage.
Overview
4
4
years of professional experience
Work History
Lead Mixologist
Timeout Sports Bar and Grill
Deer Park, TX
09.2024 - Current
- Crafted innovative cocktail recipes to enhance customer experience and diversify beverage menu.
- Trained and mentored junior bartenders on mixology techniques and customer service excellence.
- Managed inventory levels, reducing waste while ensuring availability of popular ingredients.
- Developed signature drinks that increased repeat patronage and boosted overall sales.
Server
Olive Garden
Pasadena, TX
02.2022 - 10.2024
- Provided exceptional customer service to enhance guest dining experiences.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to maintain smooth service flow during peak hours.
- Trained new team members on menu knowledge and service standards.
- Maintained cleanliness and organization of dining area to meet health regulations.
- Resolved guest complaints promptly, improving overall satisfaction ratings.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Deer Park ISD
Deer Park, TX05-2022
Skills
- Exceptional customer service
- Time management expertise
- Expert cocktail creation
- Health and safety compliance
Timeline
Lead Mixologist
Timeout Sports Bar and Grill
09.2024 - Current
Server
Olive Garden
02.2022 - 10.2024
High School Diploma -
Deer Park ISD