Akida White
Amityville
Summary
Sales and business management leader with 8+ years of experience driving consultative selling, revenue growth, sales team enablement, customer experience, and KPI performance. Proven record translating complex finance, product, contract, compliance, and installation information into clear guidance for customers and sales teams. Experienced coaching sellers, partnering with cross-functional stakeholders, managing high-volume pipelines, and using data-driven insights to improve adoption, performance, and business outcomes. Known for strong communication, relationship building, analytical thinking, and leading through ambiguity in customer-facing environments.
Overview
10
10
years of professional experience
Work History
Design Consultant
Andersen
06.2023 - Current
- Translate complex product offerings, county laws, technology options, and package differences into customer-focused recommendations that improve confidence and decision-making.
- Led consultative sales engagements by diagnosing homeowner needs and articulating product options, design selections, financing, warranties, service expectations, and installation requirements to enhance customer understanding.
- Managed incoming leads and customer communications to address inquiries, qualify needs, schedule demonstrations, and facilitate a seamless purchase journey.
- Partnered with internal operations, design, finance, and installation teams to synchronize contracts, pricing, payments, project scope, and customer expectations throughout the sales execution process.
- Generate approximately $3.1M in annual gross profit while consistently exceeding monthly, quarterly, and yearly sales expectations.
Finance & Insurance Manager
Competition Auto Group
08.2016 - 10.2022
- Oversaw complex financing and leasing transactions for new, lease buy-out, certified pre-owned, and used vehicles, ensuring compliance with organizational, state, and federal guidelines.
- Collaborated with lenders, underwriters, loan processors, sales consultants, and operations teams to secure approvals and resolve stipulations, enhancing deal execution.
- Trained and coached sales teams on finance programs, lease structures, lender requirements, aftermarket products, and extended service offerings, contributing to a 15% YoY increase in gross profit.
- Clarified complex credit, lender, warranty, and service-contract details for customers and sales staff, facilitating informed decision-making.
- Generated $1.2M+ annually in gross profit while meeting or exceeding monthly, quarterly, and annual targets.
- Improved customer satisfaction throughout the purchase and ownership lifecycle, supporting consistent YoY CSI gains and top BMW dealer recognition.
Education
B.S. - Politics, Economics & Law
SUNY College at Old Westbury
01-2014
Skills
- Consultative Selling
- Sales training
- Customer Engagement
- Customer engagement
- Contract knowledge
- Project Coordination
- Program Execution
- Stakeholder Management
- Cross-Functional Collaboration
- KPI Analysis
- Design Software Utilization
- Learning Program Management
- Financial analysis
- Product knowledge
- Client relationship management
- Customer onboarding
- Negotiation skills
- Visual storytelling
- Customer needs assessment
Personal Information
Title: Sales Enablement & Learning Program Leader
Timeline
Design Consultant
Andersen
06.2023 - Current
Finance & Insurance Manager
Competition Auto Group
08.2016 - 10.2022
B.S. - Politics, Economics & Law
SUNY College at Old Westbury