AKIL M. WILLIAMS
San Antonio
Summary
Business Development Professional with 12+ years of experience in sales and customer service. Proven track record in identifying client needs and delivering exceptional service. Consistently exceeds company goals through strategic initiatives and relationship building.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Homebuyer Concierge
LENNAR
04.2024 - Current
- Acted as primary contact for buyers throughout transaction lifecycle from escrow opening to closing.
- Managed all aspects of transactions, ensuring timely updates and communication.
- Requested necessary documents from title companies, borrowers, sellers, loan officers, and third-party services.
Internet Sales Associate
LENNAR
04.2024 - 10.2024
- Capture and convert online customer inquiries into viable sales prospects.
- Guide customers through the sales process, providing information on products, communities, financing options, and incentives.
Territory Account Executive
AT&T
03.2022 - 09.2023
- Developed and maintained customer relationships, identified customer needs, and provided solutions.
- Demonstrated and presented products to prospective clients while compiling and analyzing data to find trends.
New Home Sales Consultant
LENNAR
08.2021 - 12.2021
- Engage visitors, build rapport, and determine home-buying needs by utilizing the company's selling philosophy.
- Provide timely and consistent follow-through with customers from initial contact, purchasing, financing, closing, and post-closing activities.
Inside Sales Associate
HD Supply
11.2018 - 12.2019
- Engage customers using company telephone and email, build rapport, and prospect for new sales opportunities.
- Educate customers on online ordering, billing, and shipping processes.
Inside Sales Associate
W.W. Grainger
05.2016 - 11.2018
- Develop close partnerships with new and existing customers; be their go-to expert for fleet maintenance and supply ordering.
- Effective delivery of the sales process including questioning, active listening, needs analysis, and closing.
Education
Human Services - Human Services, Psychology
Upper Iowa University
Milwaukee, WI12.2012
Skills
- Productivity software expertise
- Salesforce knowledge
- Relationship management skills
- Transaction management
- Document coordination
- Problem solving
Certification
- Investment Property Sales Certification, 2018
- San Antonio Board of Realtors, 2013
Volunteer Experience
- Chairperson, Project Graduation- Louis Brandies High School, 2015
- Football Coach, North American Junior Independent Football Federation (NAJIFF), 2015
- Football Coach, Texas Youth Football Association (TYFA), 2012
- F & AM, 2007 - Present
Timeline
Homebuyer Concierge
LENNAR
04.2024 - Current
Internet Sales Associate
LENNAR
04.2024 - 10.2024
Territory Account Executive
AT&T
03.2022 - 09.2023
New Home Sales Consultant
LENNAR
08.2021 - 12.2021
Inside Sales Associate
HD Supply
11.2018 - 12.2019
Inside Sales Associate
W.W. Grainger
05.2016 - 11.2018
Human Services - Human Services, Psychology
Upper Iowa University
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