SHAUN SUTTON
Tampa
Summary
Motivated and performance-driven real estate professional with extensive experience in residential sales, client relationship management, and regional marketing. Proven success managing full-cycle home transactions, generating leads, and closing deals in a fast-paced environment. Adept at delivering exceptional customer service, identifying buyer needs, and presenting compelling property solutions. Skilled in CRM systems, new home sales processes, and cross-functional collaboration. Poised to bring high energy, discipline, and a buyer-first mindset to a New Home Consultant role with M/I Homes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Homebuyer Concierge
Lennar Homes
03.2024 - Current
- Coordinate and manage over 50 new home sales transactions per month, supporting sales consultants and ensuring seamless experience for homebuyers from contract to closing.
- Serve as a key liaison between buyers, title companies, mortgage lenders, and internal teams to ensure timely communication and issue resolution.
- Track critical contract milestones and contingency deadlines to maintain on-time closings, with minimal delays.
- Provide proactive customer service and timely updates throughout the process, contributing to high client satisfaction and repeat referrals.
- Support the sales and construction teams with scheduling, pre-closing walkthroughs, and handoff to customer care.
Real Estate Agent
Align Right Realty
10.2019 - 12.2022
- Managed transactions from initial showing through closing, including scheduling, inspections, and client communications.
- Generated a steady pipeline of clients via referrals, social media, and cold outreach.
- Delivered accurate market insights and pricing recommendations to support informed buying decisions.
Regional Sales & Marketing Manager
T-Mobile
11.2012 - 06.2022
- Drove regional revenue growth through strategic planning and team development.
- Achieved consistent YoY increases in customer acquisition, exceeding growth targets by up to 32%.
- Launched data-driven marketing campaigns to increase brand visibility and client retention.
- Managed a multimillion-dollar marketing budget and led performance reporting.
Real Estate Agent
EXP Realty
01.2023 - 03.2022
- Partner with clients to identify housing needs, conduct property tours, and guide them through the purchase process with a consultative approach.
- Execute comprehensive marketing strategies, including social media, MLS listings, and open houses, to attract qualified buyers.
- Collaborate with lenders, inspectors, and attorneys to ensure timely and compliant closings.
- Leverage CRM tools to manage leads, track communications, and ensure consistent follow-up.
Sales Manager
Columbia Sussex
02.2008 - 11.2011
- Generated over $800K in new business through corporate partnerships and group bookings.
- Exceeded KPIs through targeted outreach, CRM usage, and collaborative sales efforts.
- Represented company at industry events and strengthened client retention through personalized follow-up.
Education
MBA - Project Management
Ashford University
BS - Business Administration
University of Phoenix
BS - Computer Information Systems
Morris Brown College
Skills
- New home sales and presentations
- Buyer consultation and contract negotiation
- Residential real estate transactions
- CRM systems
- Lead generation and follow-up
- Market analysis and competitive research
- Cross-functional collaboration
- Digital marketing strategies
- Licensed real estate professional (FL)
Certification
- Licensed Florida Real Estate Sales Associate
- New Construction Sales Training
- Customer Experience / Fair Housing
Timeline
Homebuyer Concierge
Lennar Homes
03.2024 - Current
Real Estate Agent
EXP Realty
01.2023 - 03.2022
Real Estate Agent
Align Right Realty
10.2019 - 12.2022
Regional Sales & Marketing Manager
T-Mobile
11.2012 - 06.2022
Sales Manager
Columbia Sussex
02.2008 - 11.2011
MBA - Project Management
Ashford University
BS - Business Administration
University of Phoenix
BS - Computer Information Systems
Morris Brown College
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