Akim Akorede Abibou
Denton
Summary
Highly adaptable and punctual professional with a proven track record of enhancing customer satisfaction and maintaining a clean driving record. Excelled in fast-paced environments at McDonald's and as an Uber Partner, demonstrating exceptional customer service and strong navigation skills. Achieved consistent positive feedback through excellent communication and situational awareness.
Overview
2
2
years of professional experience
Work History
Uber Partner
Food Delivery Services
08.2024 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Maintained a high driver rating through excellent communication and navigational skills.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Built rapport with passengers through friendly conversation and attentive listening.
Fast Food Crew Member
McDonald's
05.2023 - 08.2024
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
General Science
Robert Djidonou
Porto-Novo Benin 06.2015
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
- Driving safety
- Strong navigation
- Vehicle maintenance
- Map reading
- Time management
- Customer engagement
- Passenger transportation
- Emergency response
- Schedule management
- Vehicle inspection
Languages
French
Professional Working
Timeline
Uber Partner
Food Delivery Services
08.2024 - Current
Fast Food Crew Member
McDonald's
05.2023 - 08.2024
General Science
Robert Djidonou
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