Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akionna Woods

Amarillo,TX

Summary

Dedicated professional with exceptional customer service skills, strong attention to detail, and a commitment to cleanliness. Proven ability to manage front-of-house operations and resolve customer issues efficiently.

Overview

8
8
years of professional experience

Work History

Waitress/Bartender/Manager

Gooney's Bar & Grill
Amarillo, TX
08.2024 - Current
  • Delivered exceptional customer service from start to finish in a high-volume setting.
  • Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
  • Collaborated with kitchen staff to coordinate meal preparation and delivery.
  • Handled all front of house operations, including but not limited to,

1. Resolving customer issues promptly to ensure customer satisfaction.

2. Hiring and training new staff on menu items and service protocols.

3. Ordering/ picking up liquor orders

4. Ensuring the front of house/bar is fully stocked

5. Curated and scheduled content for social media account

Server/Waitress

Wasabi Tokyo Japanese Food Inc.
Amarillo, TX
06.2023 - 09.2024
  • Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
  • Managed order accuracy and timely delivery, enhancing overall guest satisfaction.
  • Collaborated with kitchen staff to streamline food preparation and service processes.
  • Resolved customer inquiries efficiently to maintain high service standards.
  • Executed opening and closing duties to ensure optimal dining area readiness for service transitions.

Cahsier/Cook/Runner

Palo Duro Trading Post
Canyon, TX
06.2020 - 06.2023
  • Greeted customers as they arrived
  • Take and prepare orders quickly and efficiently
  • Answer customers' questions regarding food, store products, and park whereabouts
  • Ensured that the gift shop was maintained, organized, and fully stocked
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Monitored inventory levels at the register, notifying management of low stock items.

Property Upkeep

Valdez Properties
Hereford, TX
04.2018 - 03.2020
  • Finish remodeling projects in a timely manner
  • Remove and repaint the interior and exterior of residences
  • Maintenance of grounds, including mowing, trimming, weeding, and general cleanup.

Education

Bachelor of Science - Health Sciences

West Texas A&M University
Canyon, TX
12.2025

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Cleanliness
  • Hospitality service expertise

Timeline

Waitress/Bartender/Manager

Gooney's Bar & Grill
08.2024 - Current

Server/Waitress

Wasabi Tokyo Japanese Food Inc.
06.2023 - 09.2024

Cahsier/Cook/Runner

Palo Duro Trading Post
06.2020 - 06.2023

Property Upkeep

Valdez Properties
04.2018 - 03.2020

Bachelor of Science - Health Sciences

West Texas A&M University
Akionna Woods