Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Akira Gabato-Maston

Fairfield,CA

Summary

Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance the store's performance through strategic planning and the implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork, and exceptional customer service.

Overview

10
10
years of professional experience

Work History

Store Manager

Rainbow Shops
Las Vegas, NV
03.2024 - 01.2025
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

In Store Merchandiser

Tillys
Vacaville, CA
07.2022 - 10.2023
  • Created visual displays to showcase products in interactive and engaging way.
  • Verified correct display signage for products and sales promotions to keep patrons aware.
  • Reviewed customer orders and prepared shipping documents accordingly.

Assistant Store Manager

T-Mobile
Fairfield
05.2022 - 07.2022
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Answered customer questions and addressed problems and complaints in person and via phone.

Store Manager

Fanzz / Lids
Fairfield
11.2020 - 05.2021
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Supervisor

Bath & Body Works
Fairfield
10.2014 - 11.2020
  • Trained new employees on company policies, job duties, and performance expectations.
  • Responded to customer questions regarding products, prices and availability.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.

Education

High School Diploma -

Vanden HighSchool
Fairfield, CA
06-2014

Skills

  • Data analysis
  • Employee training
  • Sales strategies
  • Operational standards
  • Outstanding communication skills
  • Culture development

Languages

Spanish
Native/ Bilingual
Tagalog
Native/ Bilingual

References

References available upon request.

Timeline

Store Manager

Rainbow Shops
03.2024 - 01.2025

In Store Merchandiser

Tillys
07.2022 - 10.2023

Assistant Store Manager

T-Mobile
05.2022 - 07.2022

Store Manager

Fanzz / Lids
11.2020 - 05.2021

Supervisor

Bath & Body Works
10.2014 - 11.2020

High School Diploma -

Vanden HighSchool