- Animal Welfare Advocacy
- Crafting and DIY Projects
- Fashion
- Graphic Design
- Enjoy participating in overall physical and mental well-being
Akira Jones-Briggs
Summary
Professional with strong expertise in coordinating and managing activities. Skilled in event planning, scheduling, and fostering engagement. Focused on teamwork, adaptability, and driving successful outcomes. Known for effective communication, organizational skills, and reliability.
Overview
9
9
years of professional experience
Work History
Resident Activities Coordinator
Mount Holly Rehabilitation Center
01.2023 - 02.2024
- Create a warm and welcoming atmosphere for residents
- Develop, implement, and coordinate recreational activities and programs to enhance resident engagement and well-being
- Conduct assessments for incoming residents, gathering essential information to inform personalized support plans
- Manage attendance records for 25+ residents, ensuring accuracy and attention to detail
- Coordinate and schedule visits from external agencies and visitors, streamlining logistics and communication
- Ensure seamless delivery of services, upholding organizational policies and procedures to meet resident needs
Customer Service Supervisor
Wawa
10.2014 - 01.2023
- Deliver exceptional customer service, ensuring a positive shopping experience for all customers
- Collaborate with the store management team to drive sales growth, improve performance, and achieve business objectives
- Lead, motivate, and coach associates during shifts, fostering a culture of excellence and teamwork
- Effectively manage and develop high-performing teams to achieve sales targets and customer satisfaction goals
- Exceptional customer service and relations
- Strong communication and interpersonal skills
- Proven leadership and team management abilities
- Excellent coaching and development skills
- Ability to work collaboratively as part of a management team
Education
High School Diploma -
Burlington Institute Of Technology
Westampton, NJ01.2013
Skills
- Decision-making
- Multitasking and organization
- Time management
- Scheduling management
- Teamwork and collaboration
- Customer service
- Resident support
Accomplishments
- Received high reviews from customers, including a recognition award from President & CEO of Wawa Chris Gheysens.
Interests
Timeline
Resident Activities Coordinator
Mount Holly Rehabilitation Center
01.2023 - 02.2024
Customer Service Supervisor
Wawa
10.2014 - 01.2023
High School Diploma -
Burlington Institute Of Technology