Akira White
Staten Island,NY
Summary
Customer service professional with a strong track record of delivering exceptional support and assistance. Demonstrates efficiency in task completion and effective time management to meet deadlines. Quick learner adept at adapting to new challenges and providing solutions to customer needs. Committed to fostering positive interactions with both customers and colleagues.
Overview
4
4
years of professional experience
Work History
Main Office Assistant
High School Staff
Brooklyn, New York
11.2024 - 05.2025
- Managed mail distribution within the office ensuring all packages are delivered promptly.
- Answered and directed incoming telephone calls in a timely manner.
- Prepared educational materials and supplies for classroom use.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Managed daily office operations and maintained organized filing systems.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Kept reception area, break area and conference room clean and orderly.
Marching Band Percussion Instructor
Marching Band Teacher
Brooklyn, New York
08.2021 - 05.2025
- Instructed percussion students in rhythm, technique, and ensemble performance.
- Assisted in arranging music selections for percussion sections of the band.
- Provided constructive feedback to enhance student performance and engagement.
- Collaborated with other instructors to align teaching strategies across the program.
- Organized workshops to improve students' technical skills and musical understanding.
- Supervised rehearsals for the marching band's percussion section.
- Evaluated each student's level of proficiency to determine what to do to enhance their percussion playing abilities.
- Motivated students by providing positive reinforcement during lessons.
- Ensured that all equipment is properly maintained and stored after every rehearsal or performance.
Reptile Store Assistant
Summer Youth Employment Program
Queens, New York
07.2024 - 08.2024
- Handled customer inquiries regarding products, store hours, and reptile care requirements.
- Maintained cleanliness by sweeping, mopping floors, and cleaning reptile tanks.
- Fed reptiles and assisted with specific care needs.
- Engaged customers in interactions with reptiles to enhance their experience.
- Guided customers in locating necessary products throughout the store.
- Collaborated with co-workers on various side projects ensuring teamwork.
- Restocked shelves and assessed inventory to identify re-order needs.
Education
High School Diploma -
Uncommon Leadership Charter High School
Jamaica, NY06-2025
Skills
- Customer interaction
- Time management
- Communication skills
- Self-starter
- Team collaboration
Languages
English
Professional
Affiliations
- Visiting the library and engaging in the teen group activities they have there
- Reading and Creative Writing
- Art and Photography
- Physical Health
Accomplishments
- I did exceedingly well in all of my AP classes and was frequently in the highest test score listings for History and English exams.
- My marching band won many trophies, we won our annual battle of the bands showcase three years in a row.
- I received constant recognition for my college level reading and comprehension before and throughout high school.
- I was recognized for my exceptional PSAT scores in 10th and 11th grade.
Timeline
Main Office Assistant
High School Staff
11.2024 - 05.2025
Reptile Store Assistant
Summer Youth Employment Program
07.2024 - 08.2024
Marching Band Percussion Instructor
Marching Band Teacher
08.2021 - 05.2025
High School Diploma -
Uncommon Leadership Charter High School
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