Akisha Richard
University Park,IL
Summary
Dedicated professional with a clean driving record and strong customer service skills, honed as a DoorDash and Amazon driver. Proven ability to manage time effectively and ensure punctual deliveries, enhancing customer satisfaction. Professional caregiver with commitment to high standards and quality care. Provided personalized assistance and emotional support to residents, contributing to positive living environment. Reliable team player with focus on collaboration and adaptability, skilled in maintaining calm and supportive atmosphere.
Overview
18
18
years of professional experience
Work History
Doordash Driver
DoorDash
01.2021 - Current
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Amazon Driver
Amazon
07.2021 - 10.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Residential Caregiver, Special Needs
St. Coletta's Of Illinois
08.2011 - 04.2021
- Monitored and reported significant changes in resident behavior or health to appropriate healthcare professionals enabling timely interventions.
- Deescalated tense situations between residents by employing effective conflict resolution strategies fostering a peaceful living environment.
- Supported residents with mobility limitations by providing physical assistance and adaptive equipment promoting increased independence.
- Maintained accurate documentation of all resident interactions, medical records, and incidents ensuring timely communication with supervisors and healthcare providers.
Lead Caregiver
Sunrise Senior Living
02.2007 - 10.2010
- Ensured accurate record-keeping of vital signs, medication intake, and daily activities for effective monitoring of patients'' progress.
- Improved patient satisfaction by creating a comfortable living environment through regular housekeeping tasks and personalized services.
- Collaborated with multidisciplinary teams to provide holistic care, addressing the physical, emotional, and psychological needs of each patient.
- Educated family members on best practices for supporting their loved one''s ongoing health goals and challenges.
Education
Bachelor of Business - Business
East-West University
Chicago, IL05-2007
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- Safety awareness
- Dementia care
- Compassionate care
- Toileting support
- Professional boundaries
- Emotional support
- Social interaction
- Meal preparation
- Mobility support
Timeline
Amazon Driver
Amazon
07.2021 - 10.2023
Doordash Driver
DoorDash
01.2021 - Current
Residential Caregiver, Special Needs
St. Coletta's Of Illinois
08.2011 - 04.2021
Lead Caregiver
Sunrise Senior Living
02.2007 - 10.2010
Bachelor of Business - Business
East-West University
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