Akissi Yoman Mentor
Piscataway,USA
Summary
Experienced professional specializing in business operations optimization, with proven skills in budget management, staff training, and procedural oversight. Proficient in inventory control and financial reporting, with a commitment to budget compliance. Bilingual in English and French, adept at fostering innovation and increasing team productivity.
Overview
7
7
years of professional experience
Work History
ASSISTANT MANAGER
Freshy Trucking LLC
, New Jersey
10.2023 - 10.2024
- Coordinated daily operations for efficient logistics and transportation management.
- Managed scheduling of deliveries to optimize route efficiency and reduce delays.
- Assisted in billing and payment processing, maintaining precise financial records.
- Maintained communication with clients regarding delivery status and service updates.
- Resolved customer inquiries, ensuring positive feedback and service improvement.
ADMINISTRATIVE SUPPORT (INTERNSHIP)
Ministry of Construction, Ivory Coast
Abidjan, Ivory Coast
01.2021 - 12.2021
- Provided administrative support, enhancing office efficiency and meeting preparation.
- Maintained accurate records of service budgets, enabling improved financial
- Assisted in drafting construction project proposals and technical reports.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Helped maintain applicant tracking systems and recruiting metrics.
ASSISTANT MANAGER
Hotel Tout Net
Abidjan, Ivory Coast
02.2018 - 12.2019
- Supervised daily operations including scheduling shifts, assigning duties.
- Assisted in training new staff on company policies and safety procedures.
- Monitored employee attendance records, timekeeping, and payroll information.
- Evaluated guest feedback, implementing changes for improved customer experiences.
- Managed customer service inquiries and complaints in a timely manner.
Education
BACHELOR OF BUSINESS ADMINISTRATION -
Montclair State University
Montclair, New Jersey06.2021
ASSOCIATE DEGREE -
International university of Grand-Bassam
Côte d'Ivoire12.2019
Skills
- Billing processing
- Office administration
- Service budgeting
- Time management
- Staff supervision
- Workload management
- Microsoft office
- Business administration
- Customer feedback analysis
- Organizational skills
- Event coordination
Languages
English
Full Professional
French
Native/ Bilingual
Timeline
ASSISTANT MANAGER
Freshy Trucking LLC
10.2023 - 10.2024
ADMINISTRATIVE SUPPORT (INTERNSHIP)
Ministry of Construction, Ivory Coast
01.2021 - 12.2021
ASSISTANT MANAGER
Hotel Tout Net
02.2018 - 12.2019
BACHELOR OF BUSINESS ADMINISTRATION -
Montclair State University
ASSOCIATE DEGREE -
International university of Grand-Bassam