AKIVA JOHNSON
Hollywood
Summary
Dynamic professional with a track record in managing client portfolios and delivering customized health coverage solutions. Successfully increased client retention through trust-building and strategic communication, achieving sales goals in competitive environments. Skilled in navigating complex regulatory landscapes to empower clients with informed decisions.
Overview
8
8
years of professional experience
Work History
Licensed Medicare & Health Insurance Broker
Independent Sales Representative
Hollywood
01.2020 - 12.2024
- Manage and retain a growing client base, delivering customized health coverage solutions with leading insurance carriers.
- Lead end-to-end client engagement: prospecting, needs analysis, plan selection, enrollment, and post-sale support.
- Excel in consultative selling, increasing retention through trust-building, proactive communication, and responsive service.
- Successfully navigate complex regulatory and product landscapes, empowering clients with clear and accurate guidance.
Security Sales Representative (Door-to-Door)
Vivint Smart Home
01.2019 - 01.2020
- Protected over 65 families by tailoring and selling smart home security packages.
- Cultivated customer trust through in-depth product education and value-driven pitches.
- Achieved sales goals in a high-pressure, performance-driven environment.
Deli Associate & Team Shift Leader
Publix Supermarkets
Hollywood
01.2017 - 01.2019
- Supervised shift operations, ensuring team accountability and delivery of exceptional customer service.
- Managed inventory and deliveries while ensuring compliance with safety standards.
Education
Associate Degree - Nursing
Florida International University (FIU)
Miami, FL01-2018
High School Diploma - Honors Graduate
South Broward High School
Hollywood, FL01-2014
Skills
- Insurance compliance
- B2B sales
- Client retention
- Consultative selling
- CRM systems (Salesforce Proficient)
- Problem-solving strategies
Timeline
Licensed Medicare & Health Insurance Broker
Independent Sales Representative
01.2020 - 12.2024
Security Sales Representative (Door-to-Door)
Vivint Smart Home
01.2019 - 01.2020
Deli Associate & Team Shift Leader
Publix Supermarkets
01.2017 - 01.2019
Associate Degree - Nursing
Florida International University (FIU)
High School Diploma - Honors Graduate
South Broward High School