Akiya Harrison

Collected and maintained careful records of rental payments and payment dates.

• Conducted regular inspections of both interior and exterior of properties for damage.
• Collected, completed, and processed lease applications.
• Managed daily and weekly marketing and leasing plans.
• Established key relationships with potential leasers and renters.
• Administered operations to handle needs of more than 400 tenants.
• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
• Assisted with getting properties in compliance with local, state, safety & health regulations.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.

• Developed data entry policies and procedures in compliance with company standards.
• Verified accuracy of data entered into system to produce error-free reports.
• Conducted audits of existing data entry processes.
• Created spreadsheets for more efficient recordkeeping.
• Sorted documents and maintained organized filing process.
• Updated and maintained employee information, documents and records.
• Compared transcribed data with source document to detect and correct errors.
• Verified timekeeping records and handled any discrepancies with employees.
• Calculated wages, deductions and bonuses in accordance with company policies.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

• Completed point of sale opening and closing procedures.
• Maintain scheduling 5 employees for shifts, taking into account customer traffic and employee strengths.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Supervised guests at front counter, answering questions regarding products.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Assisted in recruiting, hiring and training of team members.
• Approved regular payroll submissions for employees.

• Processed credit card, EBT, and gift certificate payments with electronic computer system.
• Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
• Set up front-end merchandise displays to attract customers and showcase store products.
• Trained new team members on sales software system operation.
• Handled cash with high accuracy and took care to check bills for fraud.
• Learned duties for 2 other positions and provided backup at key times.
• Conducted inventory counts by adding each item in stock and documenting in computer system

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Negotiated prices, terms of sales and service agreements.
• Developed, maintained and utilized diverse client base.
• Emphasized product specifications to meet customer needs.
• Contributed to team objectives in fast-paced environment.
• Maintained and managed customer files and databases.
• Meet Goal of 15 sales Weekly.

• Triaged patients and delegated treatment needs to qualified staff and specialized departments.
• Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
• Administered medications and treatments as ordered by physician.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Submit weekly reports for all 10 patients that was in care .

• Portioned and wrapped food to place directly on plates for service over 2,000 patrons daily.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Set up and broke down food service lines quickly to maintain service flow.
• Kept register accurate through correct billing, payment processing, and cash management practices.
• Operated dishwashing and sanitizing equipment according to manufacturer instructions.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

• Operated cash register to record transactions accurately and efficiently.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Manage over 50 customer calls day .

• Retrieved and transported material and supplies to and from work area and locations.
• Cleaned jars, scraped floors and performed other general cleaning duties.
• Measured, mixed and poured scented wax materials to create 100s of new candles.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Make 5,000 to 6,000 candles per Day
• Ensure quality of candles

• Handled cash with high accuracy and took care to check bills for fraud.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Greeted customers entering store and responded promptly to customer needs.
• Used POS system to enter orders, process payments and issue receipts.
• Performed cash, card and check transactions to complete customer purchases.
• Ensure that customer satisfactory percent remain 95% or more