Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Myria Free

Myria Free

Austin,TX

Summary

Versatile and dependable professional currently seeking part-time opportunities while pursuing studies in photography and Spanish. With a strong background in customer service, operations, and client relations across hospitality, wellness, and real estate industries, I bring a well-rounded skill set and a positive, adaptable attitude to every role. I am also an active real estate agent specializing in Class C multifamily investments, maintaining a professional presence in the field. Known for being organized, communicative, and team-oriented, I thrive in dynamic environments and am committed to providing exceptional service and support wherever needed.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Property Manager, Sales and Leasing Agent

Ragland Realty
11.2020 - Current
  • Managed a diverse portfolio of 144 doors, including multi-family, single-family, and commercial retail spaces across Austin and Killeen, with a total value exceeding $58 million.
  • Improved tenant retention 17% and reduced vacancy rates 20% through improved communication channels and automating notifications.
  • Achieved a 37% increase in property inquiries by implementing targeted digital marketing strategies.
  • Increased rental revenue by 22% by comparing market values and optimizing pricing.
  • Coordinated property takeover and subsequent value-add projects on budgets of up to $500K.
  • Successfully led lease-up campaign for new acquisition, achieving 100% occupancy in less than 6 months.

Assistant General Manager

Rosedale Kitchen and Bar
02.2019 - 11.2020
  • Drafted and updated policies, procedures, training manuals, and tests; organized educational meetings.
  • Trained and supervised a dynamic team of more than 35 employees, coordinating daily operations and ensuring quality service.
  • Oversaw daily operations for a 200-seat establishment, handling 300+ clients each day.
  • Expertly coordinated reservations and private parties while efficiently managing guest walk-ins to optimize seating capacity and maximize covers per shift.
  • Spearheaded meal program providing food for those in need while generating much needed income for the restaurant during a pandemic.

Operations Manager

Freedmen's Smokehouse, Texas 46 BBQ
08.2012 - 08.2018
  • Recruited, trained, and managed a team of over 30 employees for a new restaurant in Bulverde, TX, while overseeing a schedule of 45+ employees in Austin, keeping labor costs below 25% of total revenue.
  • Collaborated with the owner to develop business concepts, analyzed local demographics to identify the target market, planned and executed the operations and marketing strategy.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Sourced all necessary equipment and vendors, finalized lease and purchase agreements, and processed bi-weekly payroll for both restaurants.
  • Compiled and analyzed monthly Profit and Loss reports to assess productivity and assist in sales forecasting.
  • Developed a bar program focused on whiskey and craft cocktails, fostering partnerships with brand representatives while keeping beverage costs at 22% or less of total revenue.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Education

Associate of Arts - Anthropology

Austin Community College
Austin, TX
05-2027

Associate of Applied Science - Photography + Visual Media

Austin Community College
Austin, TX
05-2027

Associate of Arts - Spanish

Austin Community College
Austin, TX
05-2027

Skills

  • Adaptability
  • Bookkeeping
  • Collaboration
  • Communication
  • Creativity
  • Critical thinking
  • Customer service
  • Data management
  • Decision-making
  • Detail orientation
  • Event planning
  • Leadership
  • Marketing research
  • Multitasking
  • Problem solving
  • Project management
  • Relationship building
  • Task prioritization
  • Tech proficiency
  • Time management

Certification

  • Licensed Real Estate Agent
  • Certified Food Handler
  • T.A.B.C Certified

Languages

English
Native or Bilingual
Spanish
Limited Working
French
Elementary

Timeline

Property Manager, Sales and Leasing Agent

Ragland Realty
11.2020 - Current

Assistant General Manager

Rosedale Kitchen and Bar
02.2019 - 11.2020

Operations Manager

Freedmen's Smokehouse, Texas 46 BBQ
08.2012 - 08.2018

Associate of Arts - Anthropology

Austin Community College

Associate of Applied Science - Photography + Visual Media

Austin Community College

Associate of Arts - Spanish

Austin Community College
Myria Free