Aklema Griffith
The Bronx,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Personal Assistant
Dellag Service
Manhattan, New York
10.2001 - Current
- Providing companionship to older adults and individuals with chronic conditions; this may include discussing current events or shared interests, or taking trips to cultural or entertainment venues
- Assisting with non-physical tasks such as meal preparation, grocery shopping, and light housework like folding laundry or throwing away leftover food items
- Safety supervision, standby assistance with ambulation or certain other tasks, medication reminders, adherence to care plans
- For clients with dementia, you’ll need to communicate effectively, provide mental stimulation, and/or safety supervision, as necessary
- Provided companionship, social activities, accompanied doctors' office visits/ hospital
Housing Specialist
SCO Family Services
Bronx, New York
09.2022 - 11.2023
- Coordinates, develops and maintains linkages with reliable landlords, brokers and realty agencies
- Maintains updated database of available resources
- Provides guidance to clients and staff as it relates to housing related issues
- Assists residents in seeking safe, permanent and affordable housing
- Coordinates with case managers on client cases
- Inspects apartments to ensure they follow city, state and local standards
- Interviews candidates to ensure income, family size, etc
- Are suitable for placement
- Identifies barriers to housing (i.e.: language, substance abuse, appearance, etc.)
- Advocates on participants’ behalf to obtain and/or maintain housing subsidies (Advantage NYC, Section 8, FEPS, etc.)
Administrative Assistant
The Guidance center of Westchester
Mount Vernon, New York
03.2018 - 12.2018
- Provide outstanding client service update clinician caseload
- conduct line outreach, providing clinical duty, scheduling client appointments and follow-ups
- assist clinician and directors in service plan, toxicology client report updated
- maintain filing system, maintain inventory supplies, collect varieties, and record, demographic insurance, and referrals information
Direct Care Professional
Center for Family Support
Brooklyn, NY
06.2009 - 05.2017
- Educated to empower individual with Mental & Physical challenges to be self-sufficient
- Overseeing individuals’ petty cash, collaboration of recreational activities/group session
- Scheduling, preparing medical reports, and securing information in computer databases
- Screening telephone calls, for referrals, medical consultation, health information tracking
- Maintained individual ISP plans, medical logs, community inclusion goals, ADLs goals
- Coordinates Individuals follow up medical appointments, retrieval medical records
Residential Habilitation Specialist/Driver
SCO Family of Service
Brooklyn, NY
01.2008 - 01.2011
Direct Care Counselor/Driver
PSCH. Inc.
Brooklyn, NY
01.2007 - 01.2008
Behavior Technician/Driver
Park Place Behavioral Health Care
Kissimmee, FL
01.2003 - 01.2007
Mental Health Technician
Winter Haven Hospital
Winter Haven, FL
01.2004 - 01.2006
Student Assistant
Osceola School District
Kissimmee, FL
01.2001 - 01.2006
Patient Transporter
Osceola Regional Hospital
Kissimmee, FL
01.2003 - 01.2005
Education
Bachelors of Science -
Medgar Evers College
Brooklyn, NY01.2021
Associate of Science -
Medgar Evers College
Brooklyn, NY06.2019
High School Diploma -
Osceola High School
Kissimmee, FL05.2000
Skills
- Strong leadership
- Identifies Barriers
- Meet strict deadlines
- Customer service skills
- Ethical and Corporate Compliance
- Detail oriented skills
- Organization & Communication Skills
- Time management
- Satisfactory resolution skills
- Superb Motivation & Mentoring Tactics for Individuals & Families with Mental & Physical challenges
- Knowledge of issues that impact Individual & Families Homeless population
- Attention to Detail
- Multitasking Abilities
- Problem-Solving
- Customer Relations
- Organization and Time Management
- Leadership
- Collaboration
Timeline
Housing Specialist
SCO Family Services
09.2022 - 11.2023
Administrative Assistant
The Guidance center of Westchester
03.2018 - 12.2018
Direct Care Professional
Center for Family Support
06.2009 - 05.2017
Residential Habilitation Specialist/Driver
SCO Family of Service
01.2008 - 01.2011
Direct Care Counselor/Driver
PSCH. Inc.
01.2007 - 01.2008
Mental Health Technician
Winter Haven Hospital
01.2004 - 01.2006
Behavior Technician/Driver
Park Place Behavioral Health Care
01.2003 - 01.2007
Patient Transporter
Osceola Regional Hospital
01.2003 - 01.2005
Personal Assistant
Dellag Service
10.2001 - Current
Student Assistant
Osceola School District
01.2001 - 01.2006
Bachelors of Science -
Medgar Evers College
Associate of Science -
Medgar Evers College
High School Diploma -
Osceola High School